Crystaline's team was incredible to work with! Everyone was so helpful and instructions were clear every step of the way. It was also so refreshing to work with people who actually cared about us and were as excited as we were to finally purchase our dream home.
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
Kendall and the team were great! Kendall was very patient with us as we bounced through many offers. They answered all of our questions, explained how the process works, and made sure we were taken care of!
Veterans United will be my recommendation for anyone I know in the military looking to buy a house.
Overall, the Team was great. Small mentions & attention to details like receiving email notifications a day or two after the action requested/mentioned in the email had already been done or discussed, and repeated requests for the correction of our names; even our last which would be correct for one of us, yet not the other.However, corrections were made, seemingly everyone works well together to make Veterans and their families feel important, appreciated and their service valued enough to cover an big part of home ownership expenses. A sincere THANK YOU to each of you~
VU has been working with me over the past 2yrs on approving my credit score
Flawless service, efficient, quickly available, first class.
Everyone was there to help me. Very prompt, courteous, and cared about taking care of me.
My experience with Veterans United was absolutely outstanding from start to finish. The entire team was professional, responsive, and genuinely cared about helping me through the process. They made everything clear and easy to understand, kept me updated at every step, and went above and beyond to make sure I felt supported. The level of communication, organization, and customer service was top-notch. I couldn’t have asked for a smoother or more positive experience. I would highly recommend Veterans United to anyone looking for a trusted and reliable lender — they truly set the standard for excellence.
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A very professional team. Charles Saulberry was extremely knowledgeable and polite and committed to helping us.
I have used Veterans United for two separate mortgages now—a VA loan and a recent investment property—and I continue to be impressed. The process, regardless of the loan type, is consistently clean, efficient, and straight to the point. What truly sets them apart is the professionalism and easy communication from their team, making what can often be a stressful experience feel simple and streamlined. I know I will continue to come back to them for future financing needs.
Perfect 10 totally would recommend Veterans United....our closing went smoothly...thanks Angela.Hake@veteransunited.com and Emma.Loyd@vu.com
The entire process was pretty seem less. The team was great to work with and easy to get a hold of if I had questions.
When it came to intrest rates dropping, they reached out to start the process, I didn't have to do anything. Great customer service!
