We had a great experience working with Veterans United. They were excellent every step of the way and very helpful and responsive.
Amazing from begging to end. They let you know the steps and what to do specially for first time
Buyers I would absolutely recommend.
Mike Patzius was completely unprofessional in the way he handled our loan. It appears he didn’t review any documents until 48 hours before closing then called me 1 day prior to closing and informed me I would need to come up with $4,000.00 more dollars for cash to close. Then when I finally had a post lined closing with the attorney’s I was informed there that I would need $200.00 more dollars. I have never in my life been treated more poorly and not kept in communication with prior to working with Veterans United. When I spoke to Brad who is allegedly Mike’s boss he couldn’t offer me any insight as to why just kept coming up with standard excuses like I would have to look into the file and typical bs to try to appease someone. $4,000.00 dollars to make up because of someone’s incompetence as a loan officer is disgraceful and I will be letting every home buying veteran to steer clear of Veterans United. Even the realtor and attorneys could not believe what had occurred so I wish it was just me being jerk but, it’s clearly not if people not involved saw it too. Mike and team did your company a great disservice in the eyes of not only the home buyer me but also everyone associated with the home buying process as well as every veteran homebuyer I come in contact with. Absolutely unacceptable. Do better.
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
The team was able to locate a home within my budget and they took great care of me and my wife during this process. They were also able to help us out during the stressful months during the loan processing.
Whole process was very smooth and felt very supported the entire time. It was a pleasure working with Amy and the team and would definitely use veterans united again.
I would highly recommend Veterans United. The entire experience was positive and I have never worked with a more professional team.
The whole team was extremely good with us. We had a pleasant experience with this entire process and we got a fantastic home!
Highly recommend Tim, his associates, and the company.
The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!
I can’t say enough about what a great job Katy, Brittney and Andrea did. The app and processes are well refined and makes communication so easy. They are were excellent!
From the first moment Matthew contacted me, he and his team were the model of optimism and efficiency! Each and every one of Matthew’s team were very professional and absolutely top notch in their field. Any time I had any question, big or small, Matthew was right there at my fingertips (within reason) with an answer. Matthew was always very positive yet would also tell me the facts of the situation. At no time in the entire process did I ever feel like I was left “dangling” or alone. I would highly recommend Matthew and his entire team to any fellow veteran who would be interested in buying a home!
Thank you all for everything, will highly recommend. Thai is me and my family first purchase, and we are grateful.
The whole team was phenomenal and I would 100% request to work with Rob’s team again if I do a future purchase.
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We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
For veterans seeking home loans, make sure you contact Veterans United before you go anywhere else. VU is highly recommended, is extremely military-friendly, and will make your home—buying process an easy and happy one.
Overall, great experience and I would work with them all again
My wife and I are extremely happy. We will definitely recommend you to others.
