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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
19,522 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 19,522 reviews from Tennessee

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5 out of 5 Stars

This a a good start for a new homeowner through Veterans United they are very professional and helpful, I will recommend anyone to go through Veterans United because these people are great...

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

A

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Joey went above & beyond to give us our best experience.
He is very knowledgeable and definitely outperformed the other four competitors that I had applied with!

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars

Reach out to Matt Rice, and or Jennifer Shires when trying to get started using you VA loan benefits for purchasing your home. Without a doubt they made my process a boatload easier than had I gone with someone else. They both worked with me while I was in another country just to get stuff ready to make it easier when I got back. Big ups to the both of them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4.5 out of 5 Stars

Overall, excellent. Especially for a real estate novice like me. Very attentive staff, they cover every aspect of the process and explain things very well. One issue was a few communication gaps between the real estate agent and the loan officer and the insurance team.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

The staff was quick to answer all questions in a timely manner providing excellent service!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

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Experience first-hand why 359,229 homeowners give us a perfect score!

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5 out of 5 Stars

Josh, and his team at Veteran United went above and beyond with our home purchase. They went even further to assist us with our refinance to reduce our rates. The process was easy, fast, and they made the paperwork process convenient. We really appreciate everything they have done for our family. We highly recommend them!Thank you again!
- The Traughber family.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

Working with Dustin has been an incredible positive experience. I felt heard and supported in completing the refinance process. I would highly recommend Veterans United due to the service Dustin consistently provides.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Liz and her fantastic team made it so easy!

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

Closed fast and made the experience a lot easier.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

They made everything super easy and very helpful with any questions I had. They legitimately cared about my experience on buying my first home. Robert was awesome and always checked on us constantly and made sure all of our home buying needs were met.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

Ready to see for yourself?

Experience first-hand why 359,229 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

As first time home buyers, we had a LOT of questions and the VU team answered all of them with care and understanding. I couldn’t be happier with the team we had and how helpful and supportive they were throughout the entire process.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Amanda and her team made the whole process smooth while I was deployed. I wouldn’t have done it without all their assistance and help.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Was super easy to work with. Very helpful.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

This is the second time I have worked with Veterans United and Amanda D. She and her team are professional & make the entire process as simple as I have ever experienced. I absolutely recommend Amanda when I find out anyone is interested in buying a home.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

I can’t say enough great things about my experience with Veteran’s United! From start to finish, the process of buying my home felt smooth and transparent, and that’s entirely because of Kenzie T.
and Jack T. I knew the moment I spoke with Kenzie, i would be well taken care of!
They were knowledgeable, responsive, and genuinely invested in helping me find the best option for my situation. Every question I had was answered quickly and clearly, and they took the time to explain each step so I always felt informed and confident in my decisions.
What really stood out was how much they truly cared. They treated me like a person, not just a transaction, and went above and beyond to make sure everything stayed on track—even when challenges came up!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

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