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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,269

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Had a fantastic first time home buying experience thanks to Amanda and her team! 10 out of 10 would recommend her and her team to anyone looking to buy a home!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Highly Recommend!

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Violet R.

Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Cole Abram’s professionalism and expertise is outstanding. He made sure that I was taken care of. He kept in touch with me the whole time so I’m aware of very detail during my first home buying process.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Great people they take the time to explain and answer any questions no matter how small.the team I had was great. My only concern is that I hope that anyone who use this company gets the the people who helped me.all I had to to was sit back do my Todo list and wait for my closing date. Great people excellent company I would recommend them to all veterans who want to purchase a home.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Kayla was wonderful! All loan services were over delivered. We were kept informed about every step in the loan process. Veterans United is very professional and can be trusted to deliver all services needed to complete your VA loan.
Thank you all for a job Well Done!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer Team Lead: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I suggest that you make the permission to live out post from the commander be the first requirement.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

4 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

4 out of 5 Stars
Would Recommend

Jhonny is great! All the new processes automated systems, HORIBLE. the multitude of steps and un clearness in the process, was not pleasant. Compared to past loans with Veterans United and IRRL The process in this one was not pleasant. Employees was great. Ty

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Very impressed

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Other than the appraisal delay issues everything and everyone was amazing!!! Thanks so much!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

3.5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4 out of 5 Stars
Would Recommend

Everything worked out well, it was just a little bit annoying that the app would not accept PDF documents and would only accept pictures. Also when they kept asking for documents and explanations about my wife's income about pay gaps. We had already talked and explained that we had transferred from coast to coast, so we never understood why there was such a big deal about her civilian work transition. Other than that it was great, Steph was checking up on us every few weeks as well as Marina.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

1 out of 5 Stars

Too many people involved for one loan, things get missed and mixed up in the process leading to more stress and confusion, plus my loan coordinator was using ChatGPT to answer questions I had, I would’ve done that myself, also the final closing disclosure was shocking as it increased the cash to close by $6k, how was that not brought up before hand on all the other loan estimates. General attitude of my loan coordinator was unacceptable, it resorted to my wife doing all of the paperwork with her because I couldn’t talk to her. I don’t think there’s a need for a loan coordinator if the loan officer is the one asking for all the documentation to send to the underwriter. I wouldn’t go through with this or a VA home loan again because of this experience.

headshot image of Jess Vomund

Director of Production: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend
Photo submission from Daniel W.

Thank you to our team for making this process smooth! We love our new home!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4.5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Jason and his team were very professional, patient, and courteous. They were a delight to work with.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

VU made the process easy not just because of their great communication, but because of the team that I was blessed to be assigned. Everyone was responsive, personable, and had my best interests in mind throughout the process.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

More Reviews

See all 472,269 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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