Great service, awesome team and fantastic communication throughout the entire process.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
They keep me informed all the way through the appointment and the realtor Kathy Lane
work good with veterans they were a good team. Thank You, Eli Chiles
I was very happy with the loan process, however i had one small bump in the road. in the middle of getting everythign together the loan team found out i had a well and then required a well test on top of the pest inspection. Neither of these would be a problem if they had just let me know up front that this was needed. I would encourage the team to ensure that for future cusotmers, that they make sure these items are addressed in the very beginning of the process.
Everyone was so helpful. It was a smooth process. Thank you so much.
This was the best experience I could’ve ever dreamed for the team was on top of everything keeping us in the loop and making sure nothing fell through the cracks the attention to detail. The due diligence of the team is so amazing. I don’t have words that can encompass my gratitude and my satisfaction level. Thank you so much for being the ultimate professionals that you are 10 out of 10.
These people are an absolute godsend.They made this whole purchase thing is easy as it could possibly be really.Truly caring people , I am beyond grateful
If it is your first time purchasing a house I would recommend doing a lot of research beforehand. I only would recommend the VA loan because a lot of costs are taken care of prior to closing that you would have to pay for if it was a regular home loan. I didn’t feel they had my best interest in mind when it came to the loan. They were just going to offer me the highest interest rate even though my credit was great.. in the 800s and no issues on my credit report history. Not until I got a better offer with someone else did they try and match it but prior to that it was basically “due to what’s going on overseas”…. Some of the process I felt was done backwards. There was a delay on closing I felt could have been mitigated if those were one of the first things taken care of. It wasn’t a pleasant experience. It definitely could have been worse but I am so glad this process is over! The team did check in to see if I had questions but I don’t know what to ask if it’s my first time. I asked the lenders if there was anything needed from me and I would get “no we’re good for now” when there were things needed and there were documents I had to submit twice because they didn’t know I submitted it prior to when they asked (I guess). So for others I would advise them to research all the important things for purchasing a home and how the process works before starting the home buying process. Know what you can negotiate/ask for, and always shop around for lenders to get better deals. DO NOT ASSUME they have your best interest in mind like we do in the military. It’s a business for them to get the deal. And READ EVERYTHING IN DETAIL before signing especially at closing because there were multiple errors, and last minute changes that were made to the loan that my lender didn’t even know were changed so I wasn’t given any heads up about it. The attorney was visibly annoyed that I had questions or showed him where there were mistakes on the documents. He half explained things to me but when the sellers came he gave them all of his attention and just dismissed me until they were done. He catered to them so that they can go to their next appointment but didn’t apologize for having me wait longer due to the clerk having to fix multiple documents that they had errors on. That’s the gist of it. Oh and there are things you have to pay for throughout the process like inspections earnest money and appraisals so don’t expect to not have to pay anything.
Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.
Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.
The Veteran’s United team stayed in contact and kept me informed during every step.
Tyler and Kedric kept me up to speed on status and paperwork needed at all times. The App they use is very good as well. Had a few hiccups, but they figured a way to nake it all work. Much appreciated.
Jay & Susan
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Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.
It went well on the loan side, the realtor side leaves much to be desired
Very fast honest and very professional and they go above and beyond to help you as they truly have your best interest at heart.
