Extremely professional , quick responses and helpful every step of the process.
Wel I have a son that want to buy
Never in my life have I been so shuffled from agent to agent, failures to return calls and constantly resending documents to different places. This made us feel as if we were getting nowhere and that we might not get the home as desired. We were on pins and needles up until the last day. Not a smooth transaction at all.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Bobby Moss and his whole team -especially Lynette- were wonderful to work with. They answered all of our questions and returned all emails and phone calls quickly.
Zach and his team were outstanding as they were prompt to respond to my questions and very knowledgeable. Zach was very easy to work with and I did not feel pressured as I felt my concerns were being addressed.
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The team we had was exceptional in every way!
Every question was answered quickly and with as much detail as possible (and in understandable words).
As a first time buyer, I was nervous that it was going to be difficult but it was a breeze because of them.
Easy process and well communicated
The people that veterans United help me through the process, very professional, very helpful and pleasant to talk to through this process and I recommend them to anybody
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Veterans United has been helping me since 2023 in getting a new home. Matt Lucas, Kelsey and the rest of his entire team are very helpful and making sure everything is in place to make sure my purchase quick and easy. I can't thanked them enough! More power to you guys!
Exelente work of all the team specialy,Ryan W
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
The experience with Veteran's United was a lot less stressful than we ever expected. My wife Brenda and I liked the task list that kept us on task with the required documentation to buy our new house. The whole team was fantastic and was always there to answer our questions. Your company does generally care for veterans, and I will recommend you to all my friends and family when needing to sell their house. Thank you again for a wonderful experience.
The entire team was phenomenal. Jonathan explained all the financials thoroughly and was very personable, Ofelia was super diligent in getting us through the underwriting process, keeping me informed at every step, and I knew Sierra had our backs with all kinds of offers and discounts for all our moving needs. I couldn’t be happier with my home buying journey with my Veterans United team.


