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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,267

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I couldn’t be anymore thankful for the team I had. They were extremely helpful, patient, QUICK and informative. I truly felt like they wanted me to buy my home more than I did and it wa sa beautiful feeling.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Maintained contact most of the time. Very prompt in processing your initial loan qualification criteria. very professional at all times. Always cheerful when I contacted the company directly. Highly recommend!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

4.5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend

In Home now just follow through with them and be patient. They're truly amazing Thanks Mr James R. Henry to especially Erick,Nick, and everyone involved. God bless you all

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
Photo submission from Gadaja W.

We have been feeling so at peace and blessed in our new home! We are finally apart of a neighborhood and get to have the freedom in our own space! Thank you to my team, everyone acted as great advocates for my purchase as a 1st time homeowner!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Had a fantastic first time home buying experience thanks to Amanda and her team! 10 out of 10 would recommend her and her team to anyone looking to buy a home!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
Would Recommend

Great people they take the time to explain and answer any questions no matter how small.the team I had was great. My only concern is that I hope that anyone who use this company gets the the people who helped me.all I had to to was sit back do my Todo list and wait for my closing date. Great people excellent company I would recommend them to all veterans who want to purchase a home.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I suggest that you make the permission to live out post from the commander be the first requirement.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

Very impressed

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

3.5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

1 out of 5 Stars

Too many people involved for one loan, things get missed and mixed up in the process leading to more stress and confusion, plus my loan coordinator was using ChatGPT to answer questions I had, I would’ve done that myself, also the final closing disclosure was shocking as it increased the cash to close by $6k, how was that not brought up before hand on all the other loan estimates. General attitude of my loan coordinator was unacceptable, it resorted to my wife doing all of the paperwork with her because I couldn’t talk to her. I don’t think there’s a need for a loan coordinator if the loan officer is the one asking for all the documentation to send to the underwriter. I wouldn’t go through with this or a VA home loan again because of this experience.

headshot image of Jess Vomund

Director of Production: Jess Vomund

NMLS# 979223

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Jason and his team were very professional, patient, and courteous. They were a delight to work with.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Kyle was easy to reach and a valuable resource.

headshot image of Kyle Gardner

Loan Officer Team Lead: Kyle Gardner

NMLS# 1203784

More Reviews

See all 472,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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