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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
38,843 reviews
798 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 38,843 reviews from Texas

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5 out of 5 Stars

Jordan my loan officer did an outstanding job, so did Sara, they helped guide me through the process and make it on time for closing. My real estate agent had experience with her job and was outstanding. I couldn't have asked for a better team

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

Bryan and the team he worked with was awesome! From the first interaction until even after closing he has always answered my calls and questions and responded promptly to any emails I sent him. I appreciate how quickly they moved the process along for me (updates on each step)! Bryan wasn’t just about making a sale he shared information about his family and often asked how my family was doing. I still can’t believe I started the application and closed in 38 days with an AMAZING rate! God is good! I would definitely recommend Veterans United to family members!
PS. Thank you for the welcome home gift that showed up in the mail!

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

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5 out of 5 Stars
headshot image of Jared Smith

Loan Officer: Jared Smith

NMLS# 2771902

5 out of 5 Stars

The entire VU team was excellent!! I wouldn’t buy a home through anyone else!!! Joseph, Keagan, and the entire team made the process very seamless and their communication was outstanding! Can’t say enough good things

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Being a first time home buyer the whole experience can feel like wandering through a dark cave alone. The team at Veterans United, showed up with floodlights and brought me to closing in less than 30 days. Bravo Zulu

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Everything was smooth & the team made sure all my questions were answered promptly.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Smooth process, was kept in the loop the entire time. Very helpful, knowledgeable, and friendly. Highly recommended.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

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Experience first-hand why 363,495 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

From start to finish, my VU team was without-a-doubt the ultimate dream team.
Given that this was a first-time home-buying experience for me, I was naturally very cautious at what I was getting into. Although the process can very easily become overwhelming with information-overload, there was never, at any point, a moment where I felt completely lost. I'm incredibly grateful that my VU team gave me the confidence I needed to achieve an incredibly successful home-buying experience.I have to give special props to my loan officer and coordinator, Stephen Bash and Becky Tiek-Shrum. Not only are they both incredibly communicative and transparent, but they also know how to translate the dizzying world of home-buying into a clear, step-by-step approach. Given their expertise, the entire process felt almost too good to be true; where was the catch? There never was one, and this is why I could trust Stephen and Becky with how well they helped me navigate the hundreds of documents that come with buying a home.In the event that I decide to purchase another home in the future, or know somebody that's interested in taking advantage of their VA loan, I will be recommending everyone to VU Home Loans.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Working with my Veterans United team to buy my first home was an absolutely incredible experience. They truly made what could have been an overwhelming process feel smooth, straightforward, and even exciting. From the very beginning, they were incredibly knowledgeable about the VA loan process, patient with all my questions as a first-time buyer, and always quick to respond, whether explaining each step in detail or handling any unexpected hurdles along the way. Their professionalism, genuine care, and dedication to helping veterans succeed turned what I feared might be stressful into something manageable and rewarding. Thanks to their amazing support and guidance, I closed on my dream home feeling confident and grateful. I can’t recommend this team highly enough to any veteran looking to make homeownership a reality!

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Veteran's United was so helpful with our entire move from the loan and insurance to the realtor and movers. Then once we were moved in we received a very cute package from Veteran's United for our cats and dogs. Thank you for caring!

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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