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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

462,338

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Outstanding service! Thank you 👍

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Helpful, responsive, and kind. From Jason, to Trenton, to Gracie…each person was exceptional. Thank you for assisting us!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
Photo submission from Douglas S.

Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I can’t say enough about Chad and Catlin. Two of the most compassionate, supportive, educational and caring people I have ever met. They exemplified communication, respect and diligence. Their knowledge and follow through can’t be measured. I felt heard, supported and like my needs mattered. It is hard enough to have to move all the time and decide to rent or buy. After 24 years in the military with multiple moves and mortgages, coming home means something different. Chad and Catlin cared enough to make it different. Thank you for everything. You are amazing human beings and so supportive of the Veteran community

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Ginny and her team made the whole process painless and easy. She went above and beyond to help us every step of the way. There were no hurdles that even slowed her stride. I am very satisfied with the service I received and beyond grateful.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

4.5 out of 5 Stars
Would Recommend

Even when things got a bit off track on both ends, they did a job accommodating and getting things back together. Good job. Thank you.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Bradley J.

The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Quick and easy.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Very easy and smooth process

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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5 out of 5 Stars
Would Recommend

Great knowledge people Good to work with

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

My team went above and beyond yet again. I couldn’t be more grateful.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend
Photo submission from Charles P.

Best experience we have ever had! This was so easy and they were always available to answer any questions.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

More Reviews

See all 462,338 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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