Jimmy S. did a phenomenon job with helping me buy my first home. From the very moment we first connected he was communicative, resourceful, honest, and knowledgeable. He answered all my questions, and didn't make me feel any less when he did.


The professional team that assisted me with my loan was awsome!!!
They were on the ball 24 7. They deserve a raise





Everyone I worked with were extremely helpful and explained everything to me as the process progressed from start to finish!


The whole team was amazing and Shannon especially. Taking the time to show us houses in both springs and pueblo is a lot of work but she managed to fit us in without any wait time at all. Truly an amazing person. And our loan officer making sure we got a good interest rate.

Lance and his team where outstanding, great communication, and informative.



The entire team at Veterans United was absolutely amazing! They made us feel so comfortable and confident throughout the entire process from start to finish. Having purchased a home prior on our own, it was such a huge and wonderful difference having this great team on our side looking out for us. Thank you for helping us find our beautiful new home!
- The Bruce Family

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

First two loans were great but the service this time was questionable. Lost $1500 due to an underwriter that sat on the file way too long. Asking for more documents with only a week left until closing.Our loan officer was nowhere to be found and maybe answered the phone once for our agent.Greg and Brittany were great though.
Response from Veterans United
Hey Gabriel,
Thanks for sticking with us for a third loan—I hate that this one didn’t measure up to your past experiences. You’ve come to expect more from us, and rightfully so. Having things stall late in the game and then scrambling for documents with the clock ticking? That’s stressful, and I’m sorry you were left dealing with that.
It’s also not okay that your loan officer was hard to reach, especially when your agent was trying to stay in the loop. That kind of communication breakdown can make the whole process feel more chaotic than it should be. I am glad to hear that Greg and Brittany were bright spots in the middle of it all—I'll make sure they hear your kind words.
If you’re open to it, I’d really like to have our Client Advocate team look into what happened here. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST.



Alice did a magnificent job. Her professionalism and experience helped to make our venture a success. I would highly recommend Alice Schneider for your mortgage needs.Bruce & Tina Chandler
6/24/2025


I am completely blown away with Veterans United. They went above and beyond every step of the way. The communication was top notch. I truly cannot imagine a better experience. I HIGHLY recommend. The ease of the entire transaction was amazing.

Absolutely amazing experience, made home buying a lot less stressful, especially the first time!

My team worked hard to ensure everything went smoothly. Great job!

Such a friendly process, they really go above & beyond for the Veteran!

Our team was super helpful and accommodating with each situation that arose.

He was amazing and always available to us. He was always quick to respond to any questions.

Made the whole process easy, every time I had a question it was answered quickly.
