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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,028 reviews
425 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,028 reviews from Michigan

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5 out of 5 Stars

The team was very helpfull,professional,and very patient , answering my many questions.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The whole team was great. Thank you!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

0.5 out of 5 Stars

there was a lack of communication with any of my team

Response from Veterans United

Hi Elizabeth,
I’m really sorry to hear that communication felt lacking throughout your experience. That’s frustrating, and it’s not the level of support we want anyone to feel while going through the loan process.

If you’re open to it, our Client Advocate team would like to learn more and help however we can. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Miles R.

We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Being a surviving spouse of a veteran
My experience went very well After Mr Dorian Henderson took over my file of becoming a homeowner !

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Bennet was amazing. He was there every step of the way even though it took us a couple houses to finally find our one!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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Experience first-hand why 356,078 homeowners give us a perfect score!

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5 out of 5 Stars

The team was super chill and incredibly helpful. I can’t thank them enough.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars

Veterans United Home Loans took the guessing, and much of the work from your plate. I was able to accomplish pretty everything from the comfort of my own home.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Ronald N.

The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The process from the beginning to the end was done in a timely manner

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

I have already recommended you to other people. Service was outstanding kept informed through the entire process. Great job.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

Ready to see for yourself?

Experience first-hand why 356,078 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars

This was the easiest experience while searching for a house. All of my team was very responsive and able to answer all of my questions. I was well taken care of and never felt lost during this process. They were always available and very knowledgeable.

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

They made this process very simple. Shelby and Nick and their team are great folks to work with.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

I would let him know we bought three homes through veterans United and we’ve been very very very happy with the service we got we couldn’t have gotten better service anywhere else I don’t believe

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

1 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Overall a very good experience. Would recommend to any veteran looking to finance a home. A+

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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