Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
10,676 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 10,676 reviews from Arizona

Clear Filters

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

It was my loan officer who made the experience easy and fun

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars

The team that I had was very thorough and ensured I had full understanding of every step along the way.

headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Outstanding job by this crew. They created awesome results . I would recommend everyone to their services.

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

Ready to see for yourself?

Experience first-hand why 376,975 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Suzanne and her team were wonderful to work with! They were always available to answer questions and assist us through our home purchase. I would highly recommend them to any veteran looking to buy a home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

The team made this the most pleasant experience ever. From start to finish. We are so telling everyone about you!!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Tyler, Michael, Baylee and the entire team was wonderful to work with. Made the process easy from start to finish.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

Everyone at Veterans United was fantastic, but I especially want to recognize Heather Carmichael for the extraordinary service she provided throughout our home-buying journey.Buying a home is a major milestone, and purchasing one out of state after not going through the process for more than a decade felt overwhelming at times. Heather made the entire experience seamless. She patiently guided us through every step, answered all of our questions, addressed every concern, and was always responsive, knowledgeable, and supportive.Her professionalism, dedication, and genuine care gave us complete confidence throughout the process. We are incredibly grateful for everything she did to help us purchase our new home and couldn't have asked for a better experience. Thank you, Heather, for going above and beyond!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Absolute awesome help from the veterans united team. I work graveyard shift and they were still able to accommodate my schedule and answer my questions quickly!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

The Veterans United team was very helpful navigating through the new house built maze. We got through it and now I the have my forever house. Thanks Keith

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

I was provided great service/insight throughout my home buying experience... I couldn't ask for anything better. Totally pleased with the entire team.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

2 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

I just want to give a shout out to my VU team. VU has been there 3 times now. They do what the say and they get it done! They really do care about us Veterans!You can't go wrong getting it done with Veterans United Home Loans!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

4.5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Things at times were exciting, and at times challenging, Dustin and Dika were incredible through the process.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

It took about 1 year to get a house due to some financial issues from COVID, but Veterans United made sure that all the legal and time-constraint issues were handled with professional precision. Shout out to Don and his team for making all this happen without us having to stress about anything.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Very professional always answered in a timely manner

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

Jason, Levy, and the loan team are amazing! Quick, responsive, caring, and flexible. They continued to work with us even when things seemed like they were falling through on my end. They got us through almost a week before we were supposed to close!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Your team was the best,I couldn't have done it with our the team Veterans United,Thank you so much.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Andrea, Kara, and the team worked tirelessly to make things as smooth as possible! I appreciate all their hard work and dedication to getting me into my new home!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.