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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,984

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Working with Veterans United was hassle free. They were quick to reply and then to update my application to complete necessary paperwork. A Great experience!

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The greatest loan officer I have ever had the pleasure of working with is Mike Giaimo. He is honest, reliable, punctual, detailed oriented, knowledgeable, and an overall wonderful person. He has helped me purchase my last 2 properties and has become my Loan Officer for life! The most recent property I bought had its highs and lows, and throughout the experience, Mike was attentive, along with his team member, Thomas Peters. Thomas went above and above to make my purchase a success, and for that I was grateful.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Fantastic. The gift I received from her and the team was very well thought out and even included something for each of my kids for which I recently received full custody of.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

3.5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Very through reviews protecting veterans thru the process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

The team did an awesome job.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend

Zach Ward and his team provided outstanding service throughout my loan process. I always felt at ease and when I needed clarification on my To-Do items his team always made themselves available 24/7. Highly recommend.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Veterans United made every step of the process very simple, and kept us very well informed. We very much enjoyed working with them to purchase our home!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend

This is my second time going through Katie Hayes at Veterans United. The first time was easy. This time I was dealing with an unruly seller and not using a realtor. It was complicated but they made it very easy and went out of their way to deal with the rude seller. Katie Hayes and her team also sent a get well soon care package to my Nephew who was hospitalized. They didn't have to do that but they did and I will always remember them and be grateful. These are real people with real feelings. I imagine this second purchase would have never happened without them. Thank You so much Katie and the rest of her team who was helpful and nice every time I called to ask questions.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Great job from Zach and the team with the handling of my refinance!!!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend

Veterans united all around is great. Their process, portal, and customer service is all fantastic.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

Note: At my closing the attorney remark on the efficiency of Veterans United Bank.I had the best team in the best Bank. Cheers Marie

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend

Ginny and Matt take such good care of me. This is my second home with Veterans United!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Holly and her team were great. Really out in the time and fort to make things happpen. I would definitely work with them again!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

The entire team of veterans United home loans. We're excellent from beginning to end. Especially Jason, Megan and Brian.
And Joshua
Thank you so much.I appreciate you all

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Wonderful experience with great communication the whole way, a special thank you to Ashley for reassuring us and helping us along the way!

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
Would Recommend

Great bank to work with great people they will do anything for you to help you succeed in doing what you need to do

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

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