I recently had the pleasure of working with Jessica Pratt and her incredible team at Veterans United Home Mortgage, and I cannot express enough how positive my experience was. From the very beginning, Jessica was professional, knowledgeable, and genuinely caring about my home financing needs.She took the time to explain each step of the process, ensuring that I felt comfortable and informed. Her team's dedication to providing exceptional service was evident throughout our interactions. They were always available to answer my questions, no matter how small, and their responsiveness made me feel like a valued client.What stood out the most was their commitment to helping veterans and their families. Jessica and her team truly understand the unique challenges faced by veterans when it comes to securing a home loan, and they go above and beyond to provide tailored solutions that meet those needs.Thanks to Jessica Pratt and her phenomenal team, I successfully secured a mortgage and am now a proud homeowner. I highly recommend Veterans United Home Mortgage to anyone looking for compassionate and expert guidance in their home financing journey. Thank you, Jessica, for making this experience so positive and memorable!
The entire experience was made so much easier by the expertise of your employees. Thank you for everything!Larry and Suzanne Smith
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Everyone made everything easy to understand. Thank you all
i would also like to mention Desirae Murray. She was with me through the whole process providing constant updates to what was going on with the home process. Desi made sure that the things i was worried about were answered or even better they got resolved. She is extremely polite and personable which made cinversing with her that much easier. If I ever buy another home i hope that she is apart of that team.
Amazing support through the process of buying my first home.
Overall, the experience with Veterans United was good. There were times when we would not receive information in our portal until past 5pm est. and they would request things that we were only able to get during regular business hours so this would end up postponing the process. I would recommend having someone thoroughly explain the process through Veterans United and notify you of all the different people you will work with and their roles. In the beginning we were working with someone and they did not communicate any helpful information about the process.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
I would recommend veterans united they made the process easy when i thought i didn’t have a chance owning a home
Without the help of your crew, I cannot see how we’ve been able to complete the purchase of our new home.
Every memory that we dealt with was friendly and helpful, making sure that we met our goals each step and away
Thank you to everyone
From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.
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My overall experience was amazing, I had the BEST team. Nick and Paul were my go to, and they made my dream of becoming a homeowner a reality!Nick Vance was AMAZING, he helped me through every step of the way. From the moment I decided to start looking for a home until it was over. He was very great with communicating and assuring that I was able to understand every part of the process.Paul DiCicco was the BEST, he was very patient and showed a lot of understanding and empathy during my search for my home. I came into this process not knowing exactly what I wanted or where to start. He guided me and was ALWAYS available to help me with questions, and he was always available to schedule home viewings. Some may say “well that’s his job” and it is. But Paul was a huge part of my home buying process and he was there for me each and every step of the way. With out him, this could have been a stressful and overwhelming experience. But it wasn’t, he communicated with me even when I was not sure what to ask. He made sure we found what I was looking for and he was available to assist me while he worked around my hectic work schedule. This was an amazing experience. Prior to meeting him, I had 2 real estate agents and they made me feel that this wouldn’t be possible because I didn’t have a huge savings when I started my process, one of the previous agents refused to show me homes until I had a certain amount of money in my account. With Paul, we worked together for 6 days on that 6th day we found my forever home. I’m very grateful to have such amazing person to help me with this process. He was honest, and made me aware of what I needed before taking the next steps. Paul is the man to go to if you want someone that gets things done and that will guide you the whole way through!
I enjoyed my experience with Dean and his team for the purchase of my home and the refinance. Excellent work!!
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
Everyone was amazing! From start to finish if I had questions or concerns, they were quickly answered and addressed. Thank you all for this wonderful experience and helping me become a homeowner.
Being a 1st time buyer and fairly uncertain on ANY part of the process. These guys really kept me at ease and took the time to help me understand where I was at throughout the process.
When it comes to my next purchase down the road. I have no doubts nor will I hesitate to go through Veterans United a second time!
