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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,519 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,519 unfiltered reviews

Starting on Page 14 of 16,018. Return to Page 1

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

4.5 out of 5 Stars

Would have just liked more help when it came to utilities. I saw the to-do list for those way after I needed them.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

An Outstanding Experience with Steve Schuh at Veterans United.My wife and I cannot say enough great things about Steve Schuh and his team at Veterans United. We started this process looking to build onto our home, and as anyone who has done a VA construction/renovation loan knows, it is not always a straightforward path.We ran into several roadblocks along the way, the largest being our well water treatment test which ended up requiring us to purchase and install an RO system for our home. It was a stressful and complicated situation, but Steve was absolutely incredible through it all.He was patient beyond measure, incredibly knowledgeable, and gave us great, practical advice on how to approach each hurdle. More than that, he truly went to bat for us. When it came to critical time frames, he vouched for our situation on multiple occasions to keep the ball rolling so we didn't lose our locked rates or the opportunity to close.What stood out most was his professionalism and reliability. He was always punctual. Always. Every call, every update, every deadline - he was on it. In an industry where communication can make or break the experience, Steve made us feel like we were his only clients.If you are looking for someone who will treat you with respect, guide you with honesty, and work tirelessly to get you to the finish line, ask for Steve Schuh. We are so grateful for his professionalism and his helping hand throughout this entire journey. He made what could have been an overwhelming process feel manageable.Thank you again!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I honestly don’t think we could have asked for a better experience buying our home with Veterans United. From the very beginning to closing day, Don, Levi, and their entire team made us feel like we were their top priority. This wasn’t just a business transaction to them, and that really meant a lot to us.I especially want to recognize Don and Levi. These two were absolutely incredible to work with. They were there for us every step of the way, answered our questions, kept us informed, reassured us when we needed it, and always made us feel like we were in good hands. Their patience, professionalism, dedication, and genuine care did not go unnoticed. We never felt like we were bothering them, and they always made time for us. That’s the kind of service you don’t forget.To Don, Levi, and the entire team: THANK YOU! You helped make one of the biggest moments in our lives a truly special experience. We know how much work goes on behind the scenes, and we sincerely appreciate everything you did to get us into our home.As a veteran, it also means something special to work with a company that understands the value of our service and takes pride in helping veterans achieve the dream of homeownership.We will absolutely recommend Veterans United, and especially Don, Levi, and their team, to anyone we know looking to buy a home. You guys didn’t just help us buy a house; you helped us get home. We couldn’t be more grateful!Five stars aren’t enough. Thank you for everything!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars

Steve and his team were nothing short of amazing the entire time.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Great communication back and forth. Made my first time home buying experience a breeze.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Brent was awesome to the whole process

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

This process became so much easier than we thought. With the help of Martin and his team we didn’t feel stressed at all.
Thank you.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

4 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

5 out of 5 Stars

The Veterans United team (Mirza, Josh, and Clark) made my refinance experience seamless from start to finish. Their prompt communication, professionalism, and clear guidance made every step of the process easy. Thanks to their exceptional support, we closed in 30 days or less!I highly recommend Veterans United and would not hesitate to use them again. Thank you for making the process such a positive experience!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

1.5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

The team was with me every step of the way and went above and beyond for me. Truly outstanding customer support.
Thank you all again

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Jon and the Team really helped me every step of the way! Sometimes I feel when doing big purchases people want you to know “everything” but Jon and the team were always happy to help and explain everything to me! I never felt judged or mistreated by the team! Definitely continuing my journey with MYVU!

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Great experience overall. Prompt communication and very helpful throughout process. I definitely recommend.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Mike and his team were perfect.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Everyone was very helpful and I am very pleased with the service!!!!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

An honest and straightforward team to navigate your home purchase. Attentive and quick to respond to any question you may have. Not once in the 2 month process did I wait more than 20 minutes for either a phone call or email answering my numerous questions. Dave Tungesvik and team were exceptional. Our loan coordinator, Darcy Picklo is simply amazing.

headshot image of David Tungesvik

Loan Officer: David Tungesvik

NMLS# 2798527

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