Sydney and Julie doing an outstanding job with keeping me informed of the refinance process and next steps to make, all while providing compassion and sympathy for my family’s loss of my mom. Both of the ladies deserve to be recognized for their exceptional professionalism! Veterans United and Sydney were my first mortgage company and loan officer that made that process easier. When it came to refinance this loan and consolidation of my debts, Veterans United was the first mortgage company that came to mind. I was thankful to have Sydney and her team on board. Even though I was giving up an excellent mortgage rate to do this Sydney was able to help me and my wife to make sense to going this route. We are going to be saving thousands of dollars a year even at the higher mortgage rates. We look forward to doing business with Veterans United in the future and hope that we will be dealing with the same loan team.
Great experience
The team made the entire process incredibly simple and quick! I had gotten preapproval and the team helped me get a relator. The concierge team kept everything going and stayed in touch to answer and questions that I had!
Amy and her team were top notch! From beginning to end communication was clear and concise, there was never any "gray areas". They helped to streamline the process, there's not enough O's in smooth to describe how smooth everything went. If I could give Amy and her team an 11/10 I would!
I called the phone number online to find out if I could get pre-qualified for a VA loan. I was encouraged and felt valued. I was treated with great respect and was pre-qualified the same day. Everyone that I spoke with was very professional, patient, and friendly. Chris and Felicia walked me through every step with kindness and professionalism! I truly appreciate them, and may not have gone through with the purchase since it was my first home and I was skeptical because of the economic climate and my age. I am so happy with my new home and I am confident that I made the right choice.
My team at VU were extremely helpful from start finish. From helping me repair my credit for approval, all the way to closing and getting utilities connected. I could not have asked for a better team.
Everyone from day 1 was very respectful and made there's elves reachable..JON A.was my pount man passed the ball to Beau .And from there to close thank.u all
Kenzie is a pleasure to work with. She will work around your schedule, she is efficient and is very fast. There are people you know are good at their jobs. And then there are people who are so good at their jobs, you don't even know what their job is. You just see things happen like a wish being granted. Kenzie is like that. She explained everything so clearly, mapped out the process so well that I never felt lost. I felt like an expert on my particular loan and options. That's Kenzies doing. She's so good at her job and explaining I suddenly know everything about my situation and could explain it to anyone.She has the patience of a saint, probably is one too.Thank you, Kenzie.
Great experience. Michael was extremely helpful and I highly recommend him.
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Loved the team that worked with me. They answered every question I ever had and explained it to me so I could understand it. I will recommend veterans to any of my friends looking for a new home in the service.
The whole team was amazing to work with. Everyone was knowledgeable and respected.
They are absolutely great to work with, they make the process as simple as it can be.
