Veterans United made the process very easy
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
Call me, to many issues to type.
Response from Veterans United
Hi Donald,
I’m really sorry to hear things have gotten to this point. If you’re asking for a call, then I know it’s serious—and I want to make sure you’re heard.
Our Client Advocate team would appreciate the chance to connect and listen. You can reach us directly at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but if you reach out outside those hours, we’ll get back to you as soon as we can.
I can't believe that it took just a month from deciding we wanted the house to the closing. So remarkably well done by everyone involved. We are both so happy. Thanks to you Dustin and Dene and Pamela and everyone else involved.
Sarah and her team did an excellent job. From our first inquiry regarding a home loan to the end, we felt fully supported and satisfied. She even went out of her way to send us a cute sign for our new home. Thank you for all of your help!
Good, easy process. Skilled agents who are very knowledgeable and helpful. They’ll make it work best for you! Highly recommend!
Overall this was an exceptional experience! Thank you to the entire team!
The whole team was great! Megan, Jared, and Kohlie were always easy to reach by phone, explained everything thoroughly, and were very patient with my questions and concerns.All of the work behind the scene was done quickly and thoroughly! The team worked hard to help show that our home was not in a flood zone and did not need flood insurance.
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Veterans United makes the exhaustive process of buying a home easy and painless. 10/10 recommend for veterans looking to purchase a home using the VA home loan
VU and its staff are fantastic and extremely proactive. They kept me updated nonstop. My home buying experience was so smooth. I'm grateful for all their help.
Veteran's United is the way to go!
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
Sarah Streeter has been the absolute best part of this experience.
