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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,532

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

Fast easy process, great communication, friendly, and fast.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
Would Recommend

Zach Ward the Money guy really helped us the most. Have to say it was a rough purchase but on their end they did more then they had to.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Would Recommend

I'd recommend to any and everyone. It went way smoother than I thought it would.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
Photo submission from Andreas N.

Thank you!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

3.5 out of 5 Stars
Would Recommend

Ben was great to work with.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

We had a great experience with VU!
We were kept up to date which made the process go so much smoother!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Best mortgage company I've worked with and having a team that helped in so many ways was the icing on the cake.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Would Recommend

Jason was always available and responded to my requests.
I am so glad I was able to contact him, easily, and alays responded.
5 Stars, Jason and Veterans United.Jim Champine

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Jody and his team were absolutely fantastic. He told me to trust the process in the beginning when I was worried about closing costs and as we got to the end he was right. They were all so helpful!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Excellent team I enjoyed working with them! They answered all my questions.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Paul answered every call ! He was amazing.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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5 out of 5 Stars
Would Recommend

As a first time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Justin was super helpful and took time to explain each step. Justin and Jordan’s communication was great throughout the process. And the website was very easy to negative and user friendly. Great experience

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Jake was amazing

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
Photo submission from Javier A.

Veterans United made the home buying process easy to understand. Everyone was very helpful and showed their willingness to help my family search and buy a home. Thank you for helping Veterans get their dream home.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

Katie Smith was an incredible help to my wife and me throughout our home-buying journey. I cannot stress enough how grateful we are for her and the rest of the team, including Sarah, who helped us navigate our credit goals and the entire loan process.As first-time homebuyers, we were completely new to all of this and honestly felt discouraged before meeting Katie. We had spoken with other loan officers outside of Veterans United. One got our hopes up and then disappeared without any explanation, while another used practices that made us uncomfortable and hesitant to continue pursuing homeownership.Thankfully, we decided to work with Veterans United, and from that point forward the process was smooth as butter. Katie was there every step of the way—answering questions, returning calls, providing guidance, and making sure we always understood what was happening.She genuinely cares about her clients and goes above and beyond to advocate for them. Her professionalism, sincerity, and dedication made all the difference during what could have been a very stressful experience.Katie also worked exceptionally well with our realtor, Stephany Aguilar. Even though Stephany was not part of Veterans United, the teamwork, communication, and coordination between them made the entire process feel seamless. Everyone involved worked together toward the same goal, and their combined efforts helped turn what once felt like a distant dream into a reality for our family.We truly cannot say enough good things about Katie. We are incredibly grateful for everything she, Greg, Sarah, and the entire Veterans United team did to help us achieve our goal of becoming homeowners. Their support, patience, and dedication never went unnoticed.Thank you all for helping make this dream a reality. We will always appreciate the time, effort, and care you put into helping our family purchase our first home.⭐⭐⭐⭐⭐ Highly recommended.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Honestly such a great experience from the beginning to end! I couldn’t be more happy and Nick was so helpful and transparent throughout. Thank you all!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

More Reviews

See all 467,532 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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