The entire staff was professional, very thorough, accommodating and most importantly, kind.
We both love our new home thanks to all of my vu friends that helped us both out thank you all again.
Eric was the agent that helped walk us through this Loan with to get the veterans. Loan gave good advice helped me with every question I had and walked me through all the things I thought were monotonous. Thanks Eric. We really appreciate it.
Veterans united as a whole is a wonderful device for Veterans to use. I would recommend doing research on the associate given to a client or letting the client choose whom they want.
Response from Veterans United
Hi George,
Thank you for sharing your feedback and for your recommendation of Veterans United Home Loans. I'm glad to hear you see value in the services we provide for Veterans.
I also appreciate your comments about being matched with the right loan team member. Every borrower deserves a positive experience, and feedback like yours helps us better understand where we can improve. Thank you for taking the time to share your perspective.
If you'd be willing to tell me more about your experience, I'd appreciate the opportunity to learn from your feedback. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
My team was the greatest and did above and beyond in helping us reach our goal. Would definitely recommend.
Thank you Veterans United and all the staff that helped me in accomplishing my goal in purchasing my house. Madison and Sarah were very patient and worked to push the process thru with very few hiccups. I will recommend Veterans United to any veteran looking to purchase a home.
From opening bid to closing in 23 days. That speaks for itself.
I worked with Alex Horn. He helped me out during a time of huge change ans constant flux. Things did not work out with the first lender we opted in to. But Veterans United and Alex stepped in and got right to work. Super professional and efficient.
Casey and the team were wonderful throughout the entire buying experience.
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First Home! VU made it possible.
Veterans United went the extra mile to insure I was able to secure a home.
The entire VU Team was fantastic from start to finish!
