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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

459,885

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 459,885 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
Would Recommend

Heather was great! - prompt, professional, accessible and very helpful! Excellent communicator and genuinely cares for her veteran clients!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

4 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
Photo submission from Aaron W.

Very friendly and informative staff that were really on top of things. They worked with our schedule and out timeline. I would use them again in a heart beat.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

This will be the best home buying experience of your life. Like butter on a cheese sandwich, Veterans United made this experience toooo good. Easy, professional, impeccably organized and precise during the entire process. Absolutely impressed. I salute you Veterans United, thanks.P.S. Connor B is an absolute legend.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Very proactive, knowledgeable and professional people,

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

4 out of 5 Stars
Would Recommend
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Would Recommend

10/10 highly recommend. The had the best experience buying a home with Veterans United.was it stressful yes but overall I’m happy and I got the house. James Walrod was phenomenal. James followed up every week even after my file went over to the underwriting team. He explained the process and made sure I knew what was going on. James also gave heads up if changes were made. I still closed on schedule and James came for my closing which was very nice. I am so happy and grateful for his kindness, patience and professionalism.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

As a first time home buyer, they made the process so easy.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
Photo submission from Donald W.

Matt and his team were always there to calm the fears of a first-time home buyer. We chose Veterans United over all the local options and I'm glad we did. Although the mountain of paperwork was sometimes intimidating, it was easy to upload the necessary paperwork to the site and get this process completed. I wish to thank Matt and his team. Our dream has come true!!

headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Amanda and her team made the whole process smooth while I was deployed. I wouldn’t have done it without all their assistance and help.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
Would Recommend

My lender was Don Smith. Don was fantastic to work with. I was frustrated with many last minute requirements by the underwriters, who kept “moving the goalpost” by frequently coming up with new requirements, or changing previous ones after I completed them. It was quite frustrating, and there was a period of time when it seemed like the loan wasn’t going to be funded, lasting up until the day before closing when we got the word that the underwriter was finally satisfied and wouldn’t have any more last minute hoops for me to jump through.Don was my point of contact, so he had to bear the brunt of my frustrations. He handled the situation with patience and the utmost professionalism. It was apparent throughout the process that Don is an expert at his job and that he is passionate about helping buyers get across the finish line. I cannot speak highly enough of Don Smith.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

They made the process seamless. Stayed in touch to make sure everything was going smooth but wasn't overbearing. Awesome to work with.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Refered one of my soldiers

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

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5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Everyone was extremely professional, friendly, proficient, and overall great to work with.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
Photo submission from Christopher P.

Ryan was very pleasant and helpful. Him and his team assisted us the entire way and gave us the best experience we could hope for.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend

Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Best home buying experience ever! Kyle and his team are amazing, I would recommend them to any veteran looking to buy a home, They make the process of buying a home so easy and stress free, Thanks again Veterans United for making my dream come true.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

More Reviews

See all 459,885 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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