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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,355

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Working with veterans united was an incredible experience. As a first time home buyer and now a first time home owner the process was made very easy and fast. I am thankful to have worked with such an amazing team.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

2.5 out of 5 Stars
Would Recommend

I think over all the service was really great it was easy and seamless my only thing to say would be more communication between officers and buyers I was left in the dark for the majority of this but besides that va united was amazing

Response from Veterans United

Hi Jay,

Thank you for sharing your experience. I'm glad to hear the process felt easy and seamless overall and that you had a great experience with Veterans United.

I also appreciate your feedback about communication. Buying a home is a big milestone, and I understand how important it is to stay informed throughout the process. Your comments help us identify opportunities to improve the experience for future borrowers.

Thank you again for choosing Veterans United, and congratulations on your new home!

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Rachel Gruber and her team are amazing people. Their care and dedication is unmatched. I appreciate the way they guided me through this stressful process. Rachel explained in detail all procedures and provided outstanding customer service. I love their “can do” attitude

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Hanna Mohesky and Madison Steinkamp were an absolute pleasure to work with. They both were very helpful throughout the process. Both were quick to respond with any questions I had and kept me updated on the progress. I would highly recommend Veterans United.

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4 out of 5 Stars
Would Recommend

It was a stressful process, nonetheless Corey got us on the right track and lower APR, he put in the work 🙏🏼🙏🏼

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

They were ahead of the game through the whole process.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4 out of 5 Stars
Would Recommend

Josie and her team were great! I’m a first-time buyer and the process was pretty smooth. They were communicative, quick to answer my questions and helped keep me at ease during a mildly stressful experience. The to-do list is an awesome feature! I was a little overwhelmed by how many people I was interacting with and unsure of who to contact for what at first. I maybe would have preferred a single contact, but more people also means more helping hands!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Steve was absolutely amazing and a pleasure to work with! Easily would recommend him and veterans united to friends and family for future home loans.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Working with Aaron was an amazing experience from start to finish. He made the entire home loan process feel simple and stress free. His communication was always clear and timely, which gave me a lot of confidence every step of the way. Aaron was easy to work with, knowledgeable, and truly had my best interests in mind. I would absolutely recommend him to anyone looking for a reliable and professional lender.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

EXCELLENT SERVICE

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

4.5 out of 5 Stars
Would Recommend

You and your team where and are excellent people at what you do for Veterans and their family. Thanks so much for how and what you all did for me and my wife. God bless and looking forward to the next steps ahead.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

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5 out of 5 Stars
Would Recommend

Daren and his team made an unbelievably stressful act seem more like a brisk walk in the park with them cheering you on throughout the process.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
Would Recommend
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veterans united have a dream team everyone was awesome!!!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

I was very pleased with the entire team, I was a pain , but you never would have known. They were polite and professional until the end
Thanks .

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend

Great to work with. They go out of the way to explain the process every step of the way. Always there to answer our questions. Very professional.

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

More Reviews

See all 467,355 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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