My loan team was on point when it came to communication and transparency in all avenues of the loan and process.
Kevin made everything as easy as possible and was a very good communicator.
Danny K. And his team have always been outstanding, having bought multiple home with him at the Helm!
Loved this team! They were amazing! So grateful for their help in the home buying process.
The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!
The team made it a very simple and efficient process. I would recommend Veterans United to anyone that is retiring, transferring or simply just upgrading their home. 10/10 WOULD RECOMMEND!
I honestly was really disappointed. Poor communication, poor customer service, always waiting till the last minute to request additional information, in gerneral not knowing the specifics of my loan before calling or sending emails. Needless phone calls in the middle of the work day. 1st house deal fell through after a lot of fumbles and we still received a "Welcome to your New Home" gift. Made my wife really upset and in general was a really dumb mistake on their part. Just because it says veterans doesn't mean its the best place for veterans. Pick another company if you prefer not having additional stress with your home buying experience. All in all I still got a home, but it was mostly on the shoulders of my realtor.
This crew was excellent to work with. They kept me informed throughout the entire process. Thanks so much.
We have used Veterans United to buy more than one home and they are excellent. You can count on them to get the job done. Thanks again Denise
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
They were truthful, polite and got the job done!
It was my loan officer who made the experience easy and fun
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Jen Huppert was outstanding from the onset from first making contact with her. She was very professional, honest and sincere. She kept us informed and with realistic expectations all the way through the process. We appreciate her very much and the work she put in, in helping us reach our goal. We would definitely recommend her to any potential homebuyers we know.
Veterans United makes the home buying process so simplified. I was able to go throughout the whole process without a real estate agent because of how helpful they were. Jon McCarty and Kyle Black were my main points of contact and are true professionals at what they do!
Absolutely love my new place, and Veterans United was very helpful with handling things and getting us in. If I could change one thing... better communication between everyone involved.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
The team that I had was very thorough and ensured I had full understanding of every step along the way.
Rob and his team was very helpful and responsive, they made my first time home buying process very quick and easy. They answered all my questions and were very knowledgeable. 10/10 I would highly recommend.
