Jamie Itamoto was so helpful during my process from start to finish. She fully understood my situation since it was not just the usual purchase. She provided me with options that I didn’t even know about and made my transaction so smooth and easy. I would “highly” recommend Jamie to anyone who needs to take out a home loan. My sincere thanks go out to Jamie. Mahalo!
Tory was great, and the whole team helped us through a very long home buying journey.
From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo
We loved working with Veterans United. The website is user friendly and we loved the loan process teaching videos. It explained all of the different steps and helped us understand the loan language. It brought back memories of being in the military.
A closing team mistake on my home insurance rate caused some unneeded stress but my loan officer Nick was the epitome of a professional throughout. He explained everything exceptionally well and was in constant communication.
Spencer was really responsive and helped with whatever I asked.
Getting the requirements was a bit challenging but it was more updated information that I needed to provide a second time around to the website. I hope that my relationship with VU will continue to be a positive and pleasant one as we move into the long term servicing portion of my loan.
When other lenders turned me down because of my credit score, Veterans United didn't bat an eye and set me up with an in-house credit specialist (Susan Ripley) who guided me through quickly raising my credit score so I could qualify for a loan. This was especially important because I had 45 days to put in an offer or move out of the unit I had been living in for a decade and I was not prepared at all to purchase a home. The entire team was goal oriented and supportive.
This is the team you want on your side. My family and I want to send out our heartfelt appreciation to the Veteran's United team. Thank you, God bless and well done!
I recently had the pleasure of working with Veterans United Home Loan, and I couldn't be more satisfied with my experience. From the very beginning, the team was incredibly helpful and easy to work with. They guided me through the entire loan process with clear communication and a friendly approach.What impressed me the most was their exceptional teamwork. Every member of the team seemed well-coordinated, ensuring that everything moved smoothly and efficiently. I appreciated how quickly they responded to my questions and concerns, making the experience feel seamless.Overall, I highly recommend Veterans United Home Loan to anyone in need of a home loan. Their dedication to customer service and fast communication truly set's them apart.
I felt we were in good hands with knowledgeable people that really understood the benefits of a VA home loan and other VA benefits such as Disability benefits that really help when dealing with high costs properties. Ryan Ashburn is truly a team player who worked well with the agent Matt who was also there when you needed him.
VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.
Recommend fixing the app, there were times I was unable to log on. However, every person that my wife and I interacted with throughout this home buying experience was phenomenal. Professional, hospitable, and very knowledgeable, the team was able to make this first time experience very informative and stress free throughout the entire process.
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This experience has made me realized that people talk smack about veterans united for no reason because Spencer was very helpful and made sure I was getting my monies worth. At no point did I feel like I was being ripped off or cheated out of a better deal. I had other loan officers I was working with to get better deals but no one could come close to veterans united. I even had one loan officer told me to definitely stick with veterans united.
Well, I already mentioned how wonderful our experience was with VU, so I'll just tell you that you're all great again!
Mahalo Nu Nui for all the guidance and support you have all provided. We were so blessed that Jen was part of the team.God Bless you Jen
