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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,949 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,949 reviews from Hawaii

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5 out of 5 Stars

Tanya and her entire team at Veterans United were absolutely remarkable throughout the entire home-buying process. They made what could have been a stressful and overwhelming experience feel simple, smooth, and stress-free.From start to finish, they were professional, responsive, knowledgeable, and truly cared about helping my family. They took the time to explain everything, answered all of our questions, and made sure we felt confident every step of the way.As a veteran, having a team that understands the unique challenges of a military transition made a huge difference for us. Tanya and her team went above and beyond to make our transition into our new home as easy as possible.I couldn’t be more grateful for their support and dedication. If you’re a veteran looking to purchase a home, I highly recommend Tanya and the Veterans United team.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

Jen Huppert was outstanding from the onset from first making contact with her. She was very professional, honest and sincere. She kept us informed and with realistic expectations all the way through the process. We appreciate her very much and the work she put in, in helping us reach our goal. We would definitely recommend her to any potential homebuyers we know.

headshot image of Jen Huppert

Senior Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

Brad and team were absolutely fantastic to work with. Great communication throughout, thorough in their processes and reviews, and very helpful. Couldn't ask for a better team.

headshot image of Brad Mendosa

Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

Tanya and the whole team were AMAZING. I was very nervous to buy, but they made the process extremely smooth and I am very excited to move into my new home. I would recommend the whole team to anyone. Tanya was extremely professional, answered the phone/my questions EVERY time, and was extremely knowledgeable and kind. Thank you!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Weiwei and the whole team was very helpful and understanding. They made the whole process more easier for us. They were always available to answer our questions and help us with our needs.

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

Veterans United did a amazing job getting me my condo for a very good price here on Oahu
Christina my loan officer was outstanding. She adjusted the loan for the amount I had for closing cost. Realtor and escrow all helped me to buy this property nice 2 bedroom condo

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

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5 out of 5 Stars

Christina was outstanding in every customer service way, would highly recommend her

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Jen Huppert

Senior Loan Officer : Jen Huppert

NMLS# 2596620

4.5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

Christina Squires was outstanding in all aspects from start to finish. A true professional not AI but with the human touch of compassion and reassurance to remain patient and diligent through the entire process.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

We want to express our deepest appreciation to Jen Huppert for her outstanding support with our loan application and dor facilitating this opportunity. From the outset to the final stage, she was consistently available to offer guidance and assistance. We strongly recommend her…..From the Ibarra Family

headshot image of Jen Huppert

Senior Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars

We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

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Experience first-hand why 376,893 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

The team was incredibly attentive, knowledgeable, and supportive from my very first interaction to the day I closed on a home. They anticipated my needs at every turn, making what could have been a stressful process feel entirely seamless and straightforward. I cannot recommend them highly enough to any veteran looking for a dedicated team that truly has your back

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

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