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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,423

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,317 reviews from Massachusetts

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5 out of 5 Stars
Would Recommend
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Would Recommend

The home buying experience was amazing. Tommy and Doug were incredibly responsive to calls and text. They made the home buying process as a Veteran easy and we even closed early. So blessed to have been working with them.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

The team is wonderful! Taylor and Katie were extremely helpful and informative. What ever questions I had they were promptly and thoroughly answered. Feedback was impeccable. I am so happy to have had them as my loan team.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

They were great and would recommend them to anyone

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

This team was amazing. I will recommend them to all my friends and family and use them in the future for any home purchasing/refinancing needs

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Very fast and easy process

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

cannot say enough great things about Veterans United Home Loans and the incredible team that helped my family through the home-buying process. From start to finish, they made what could have been a stressful experience feel smooth, organized, and straightforward.I especially want to recognize Seth Bush, my Mortgage Coordinator, for his exceptional service. Seth went above and beyond every step of the way. He was always available to answer questions, explain the process, provide updates, and ensure everything stayed on track. No matter how big or small the concern, he treated it with urgency and professionalism.As a veteran, having someone who genuinely cares and takes the time to make sure you understand every aspect of the loan process means a lot. Seth’s dedication, attention to detail, and commitment to customer service were second to none. He consistently exceeded my expectations and made me feel like I was his top priority.Because of Seth and the Veterans United team, my family was able to achieve our goal of homeownership with confidence and peace of mind. If you’re a veteran or service member looking for a mortgage lender that truly puts its customers first, I highly recommend Veterans United Home Loans. Their professionalism, communication, and commitment to veterans are unmatched.Thank you, Seth, and thank you Veterans United, for making this such a positive experience!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend

The whole team at veterans United did a great job for me

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
Would Recommend

This is my second time working with Mike and Veteran's United and I am grateful for the amazing service, communication, and speed to which he and his team have handled my Home Buying experience.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Phenomenal and personal support. Thank you to everyone for their help!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Mike and Taylor were great, insightful and explained everything very well for a first time buyer. Great experience

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

We were impressed and extremely satisfied with our loan team. Everyone was helpful and answered every question immediately. The process was very smooth.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Mason and the entire team were outstanding! Always there when I needed help or a question answered! We are so pleased with how everything went so smoothly! They are very professional and have a lot of patience!
Now we have our first home!
Thank you to all!

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

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5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Torri is outstanding! Big Thanks!🙏🏽

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend

The team was cooperative, kind, and I felt supported throughout the process

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

4 out of 5 Stars
Would Recommend
Photo submission from Connor G.

The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Ben and his team feel like family. There was no question too silly for Ben to address. Hearing Ben’s gentle voice filled with sincerity guiding me along meant the world. I could have not asked for a better team!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

1.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

More Reviews

See all 467,423 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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