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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

469,216

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

The team that was assigned were on point, there were no dropping of the ball. They made sure that I was comfortable, and understood the entire process.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend

The whole process was made so easy by VU! From pre-qualification, helping me find a realtor, and closing within 30 days of my dream home, they helped every single step.

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Would Recommend

Everyone did their job exceptionally well. They always kept in contact and made sure I got everything I needed to get my first home. They are a great team!!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made the home-buying process smooth and stress-free from start to finish. Their team was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout every step of the loan process and made sure I understood all of my options.As a veteran, I truly appreciated their dedication, attention to detail, and commitment to helping me achieve homeownership. Even when challenges came up, they worked hard to keep everything moving forward and provided excellent communication the entire way.I highly recommend Veterans United Home Loans to any veteran or military family looking to purchase a home. Thank you for your outstanding service and support throughout this important milestone in my life.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Brian was a amazing support during the homebuying process, especially since I arrived back from germany and was able to close in under 60 days.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

Buying a house is stressful in its own right, but VU helped ease a lot of those stresses.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

They were very helpful for me

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

3 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
Would Recommend
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend

Tim, Jan, and Ethan we all wonderful, helping us threw our first time buying a home. I referred a friend even before finishing buying a home because of these three.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Carrie Maddox and Matthew were wonderful and responsive

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend

The entire team made buying our home super easy and efficient! We contacted them and closed 30 days later. They are quick to respond to all inquiries and we always felt supported. We would highly recommend using them!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Veterans United and specifically Wesley and his team were great! They helped us purchase our dream home!! Throughout the process they were knowledgeable and supportive!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

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5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

More Reviews

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