Evan, Alex and Drew were absolutely incredible. This is by far the best customer experience I've had in any industry with any service. I would give them 100 rating if it were possible. Should I ever need to purchase another property, it will be with this team. Thank you so much for not only making this a stress-free experience, but for making us feel truly cared about and valued every step of the way.
Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!
It is very important to a buyer that closing cost and expected payment be as accurate as possible. We struggled getting an accurate estimate for closing cost. In addition I was told day before closing my payment would be one number and at closing it was about $300 more a month. There is no reason this should be so inaccurate. It’s also very important to be available at the time your submitting an offer to get questions answered and documents needed. I had to do my own research to get estimated closing accurate to make my offer to the seller.We also asked not to have the Appraisal completed until after option period and to wait until we give the approval to order. It was ordered without our approval. Had we decided not to move forward with this purchase during option we would have wasted money on the appraisal.Overall there needs to be more attention to detail. If the loan officer is too busy or has personal obligations going on, another loan officer should be available to step in.
I appreciate everything that your team has done to make our home purchase as smoth as possible. It was unexpected and truly helpful.
Using Veteran's United was the easiest home buying experience i have ever seen, they handled everything on the VA side and my job was to simply fill in any info on current employment and then just sit back and let them work!! Fantastic lender to work with and great people all around as well!
I'm 'very' happy with my home-buying experience with Veterans United and the team they assembled for my needs.
I have never received such an impressive group of people to help me along the way. Everyone that worked with me went above and beyond.Thank you
Working with Heidi and Bryan at Veterans United was an absolute game changer for my home refinancing journey. From our very first conversation, they went above and beyond to ensure I was comfortable, confident, and fully informed every step of the way.Their dedication and teamwork are truly unmatched. They were incredibly helpful, always ready to answer my questions, no matter how small and proactively kept me updated on the progress of my loan. Navigating the VA loan process can sometimes feel overwhelming, but Heidi and Bryan made it remarkably seamless and completely stress free. Their deep expertise and genuine care for veterans shine through in everything they do.I cannot recommend Heidi and Bryan highly enough! If you are looking for a dedicated team that will advocate for you, communicate clearly, and get you to the closing table with confidence, look no further. I wholeheartedly recommend them to absolutely everyone!
Veterans United made our home buying experience very easy. Our realtor was very impressed with them and intends to recommend them to his clients who will be using a VA Loan.
Thank you to Horace and his team!! They took care of me and got me into my first home. A cute little brick in the middle of no where!
Very helpful. Very informative. You all are very nice. I really enjoyed my experience with you all. Thank you so much for everything
My team went above and beyond to make purchase happen
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The process was almost too long easy.
I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.
I believe the $12k I had to pay out of pocket did not represent a no money done 100% Disabled Veterans with over a 700 credit score. My interest rate is too high and my $3500 origination fee is as well. I was lied too.
