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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

461,933

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Worked with me every step of the way and even followed-up weeks after my closing to make sure I was still doing okay

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Attention to detail. Amazing customer service. If you’re a Veteran and not work with Veterans United you’re doing it wrong.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Everyone on the team made it super easy to understand and get set up so we could move into this home on time, miles was especially helpful and easy to access at all times during this process and me and my wife really do appreciate him!

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Veterans United Home Loans – A Truly Exceptional ExperienceVeterans United Home Loans delivered one of the smoothest, most professional lending experiences I’ve ever had. From day one, their team demonstrated a level of care, clarity, and commitment that set them apart. Every step of the process — pre‑approval, documentation, underwriting, and closing — was handled with precision and genuine respect for my time.What impressed me most was their communication. I never had to guess where things stood. The team was proactive, transparent, and always ready with clear explanations that made the entire journey stress‑free. They treated me like a priority, not a transaction.Veterans United also understands the unique needs of veterans and service‑connected families. Their expertise shows in how they guide you through the VA loan process, anticipate challenges, and remove obstacles before they ever become issues.If you want a lender that combines professionalism with heart — one that delivers speed, accuracy, and true customer care — Veterans United Home Loans is the gold standard. I couldn’t recommend them more strongly.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Absolutely amazing process, filled with communication and around the clock resources and quick responses. Highly recommend to any and everyone looking to purchase a home.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4 out of 5 Stars
Would Recommend
headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars
Would Recommend
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Ben and his team feel like family. There was no question too silly for Ben to address. Hearing Ben’s gentle voice filled with sincerity guiding me along meant the world. I could have not asked for a better team!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
Would Recommend

The Veterans United team was excellent. It seems they may have done this a few times before. 😎 Thanks fellas.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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5 out of 5 Stars
Would Recommend

They were always responsive to my calls. Always reassuring us that things are on track while answering our questions with patience and knowledge.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Michelle, Jessica, Jonathan, and the rest of the team were amazing!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Chase and his entire team worked diligently and tirelessly to get me funded for the home just closed on. They always kept me up to date and in task for the requirements necessary. Nothing but Gold Stars for each one!!

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Would Recommend
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Would Recommend

Veterans United 2 for 2 on assisting me with buying two homes.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

One of the best experiences I have ever had on any type of loans. I would recommend Veterans United to anyone who asks!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Timely communication with team members was helpful.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

More Reviews

See all 461,933 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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