Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,391 reviews
769 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,391 unfiltered reviews

Starting on Page 3 of 15,214. Return to Page 1

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Derek worked very hard for us getting refinanced!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Jaimie Geiger has now helped us through two mortgages with VU. She is amazing and always so helpful.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

3.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

They did a great job and the team kept us updated on every step of the process. We are very happy with the team and our new home.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

Ready to see for yourself?

Experience first-hand why 363,266 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Overall. It went the best I have ever seen. Everything and everyone were directly on point, all the time. I was never left standing, wondering, or without the information I needed, they needed, or anyone else on the buying team. My Agent was always on top of everything and got me a real good deal too. I am very efficient, and this team set the bar as I could handle.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My experience with everyone at Veterans United was phenomenal. They made what is usually a stressful home-buying process as smooth and painless as possible. I’ve already recommended them to several friends. Special thanks to Neil, Mallory, and Matt, along with the rest of the team, who were nothing short of fantastic.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Jon McCarty and Kyle Black were exceptional. Made the mortgage process easy. Highly recommended!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Clayton has been an all star during the process of buying our homes. 10/10

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

Ready to see for yourself?

Experience first-hand why 363,266 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Amanda Barcus and her team did a great job.

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

3.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,305 Veterans started their online quote today.