AMAZING!! My first home purchase and Scott and Ashley and team did an incredible job at getting everything done in my time frame and kept me calm in the process. If I ever had a concern, it was addressed immediately. Wish I could by another just to work with the same team, to include Katie, my realtor. She was amazing at getting us into everything we were interested in, right up til we found our perfect home, then they all worked together to get my family in and closed before our preplanned vacation. I recommend 1000%.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Working with Mike has been great. He kept us informed and up to date.
Always available and ready to answer any questions. Kind, considerate, and understanding of our needs and concerns. Great group!
Heidi was outstanding to work with.
Jeff and the entire Veterans United team exceeded my expectations throughout one of the most complex refinance transactions I've ever been involved with. My loan required navigating multiple challenges, and there were times when it felt like every obstacle imaginable came up. Jeff and his team remained professional, responsive, patient, and solution-oriented from beginning to end.They consistently communicated with me, explained each step of the process, and never made me feel like I was just another loan number. Their persistence, expertise, and dedication ultimately helped me successfully refinance my home and keep a property that means a great deal to me.I especially want to thank Jeff for staying engaged throughout the entire process. He never gave up, always kept me informed, and worked hard to help me reach the finish line. The level of customer service and commitment I received made a stressful process much easier to navigate.If you're looking for a lender that genuinely works for you, communicates well, and stays committed even when the process gets complicated, I highly recommend Jeff and the Veterans United team. Thank you all for helping me achieve such an important milestone.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Haley was super awesome!
Made it painless as possible
Cory and Sam were excellent with disseminating information and always keeping me on the same page.
The realtor Colleen W. Was absolutely amazing and did her very best to always insure I was taken care of. She also assisted my grandparent who i purchased my home from was taken care of too.
Jackson and his team were great to work with
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Brett was amazing! He was very personable and professional. He answered all our questions and addressed our concerns in a timely manner and always made sure we were satisfied with the answers before getting off the phone. Doing a virtual move is difficult on everyone, but he had patience with us and recognized the stress we were going through, and kept us informed every step of the way, I would recommend Brett and his team to anyone that is looking to buy a home! Thanks Brett! I would also like to thank Dennis. They make a good team!
These guys/gals are amazing. Easy Jeezy!
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Joe Schumacher and his team were amazing, very knowledgeable, and always available for questions. I highly recommend them!
Awesome crew between Nate and Jake. Very respectful and quick to respond when I had questions. And very patient with us as we worked through the process
The entire team was compassionate, understanding, assisted in many aspects to help me achieve. Linked me to a phenomenal realtor and with all hands on deck we got the job done. I truly appreciate your service, the representative, and the love and effort the company value holds as well as making my dream come true. I truly appreciate everything! May God bless, each and everyone that played a major role in my new beginning. Thank you Wade, Jordan, Kelly and Ashley! The best A Team ever!
The process was seamless
