Miguel was incredible to work with! As a first-time homebuyer, I had plenty of questions, and he made the entire process feel smooth, clear, and manageable from start to finish. He was knowledgeable, responsive, and truly went above and beyond, even matching or beating a competitive offer from another lender. You can tell he genuinely cares about the families he serves and wants the best possible outcome for them. I would absolutely recommend him to any military family looking to buy a home.Alyssa was equally amazing, especially as we moved through underwriting. She was warm, responsive, and kept us in the loop through every stage of the process. Her communication and support made such a difference. Even though I do not know everyone by name, I’m so grateful for the entire team working behind the scenes to make the process feel smooth and supported. The whole experience felt like we were truly taken care of every step of the way.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
My real estate agent was very impressed with Haley’s communication, timeliness, and work ethic. The whole team made this home buying process very smooth.
I genuinely enjoyed working with Emmett and his team. I had no question that went unanswered and every effort was made to make my home buying experience go smoothly. I would highly recommend Veterans United.
Lance and his team were fantastic. It’s always a smooth process buying a home with them.
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Brock, Lauria, Jessica and Madeline made this entire process seem effortless. I almost feel like I'm ready to buy another home already, with how smooth everything went. A pleasure to work with. Will definitely recommend to other veterans. Thanks so much!!
Everything went super smoothly. They were always available to answer any questions I had and the customer service team is a 10/10. They really do care about what they do.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
This mortgage company is very helpful and supportive since I bought my house from them way back 2017.
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Experience first-hand why 362,937 homeowners give us a perfect score!
Great team worked tirelessly to get me approved as fast as possible!! Helped make a great memory!!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
KateYou and your team did great for our 2nd home with you! I'd love to talk about a potential IRRL at my new home at 9533 Monte Carlo Circle.
My purchase felt genuine and they recommended the safest amount for me to not be house poor. I truly valued their services in the process
Working with Veterans United was an outstanding experience from start to finish. The entire team made what can often be a stressful and complicated process feel straightforward and manageable. As a veteran, it meant a lot to work with a company that truly understands the VA loan process and the unique needs of those who have served.Communication was excellent throughout the entire process. Any questions I had were answered quickly, and they made sure I always knew what the next step was. Their professionalism, attention to detail, and dedication to helping veterans succeed in homeownership really stood out.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. They genuinely care about the people they serve and go above and beyond to make the experience smooth and successful.
Things were going great up until we approached the finish line. I was expecting my final CD 3 business days before closing and hadn't seen it yet so two business days before closing I texted my team and they said not to worry as our closing wasn't until 3 days after what was actually scheduled. I was not given the final approved CD until just over 12 hours before my scheduled closing time. It felt like if I hadn't reached out, I would have just been out of luck and had to reschedule my closing and all utility installations. It was explained to me that the loan officer had simply looked at the wrong account as we shared a last name with someone else who was closing soon, so they provided that date, but if that were the case, shouldn't we have received our final CD on time? Luckily it worked out and all the numbers were correct, but this still introduced tons of stress to my home buying experience. Maybe it was a fluke, but I expected better attention to detail, given how well they had provided service up to this point. Very disappointed to have to write this review.
