I already started telling folk about how easy it is if they just make the call.
Our loan officer, Eric Johnson was great. Would highly recommend him. We were able to close in under 30 days.VU origination fees were high in comparison to other options, but we were on a tight timeline and didn’t want to re-shop for a lender.Other than fees, it was an easy and straightforward process.
Before switching over to a local loan officer, the corporate one wasn’t on top of things at all. Did not answer for a week, other than that, everything was on point and I absolutely would recommend VU. Also the switch was extremely quick and seamless should you encounter the same issue.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Kellen and Dene were responsive and helpful at every stage of the game. If I had a question they didn't have the answer to they had it back to me within a day.
I really love my team they where a dream team i truly appreciate all the time and effort they took to get me in my new home I wish them the best
Madison was great to work with throughout my home loan process. She was always direct and straightforward, which I really appreciated because I always knew exactly where things stood. She clearly knows the mortgage process inside and out and was able to answer my questions honestly, even when I was anxious. She kept everything moving and helped get me to closing without any surprises. I really appreciate all of her hard work and would recommend her to anyone looking for a knowledgeable loan officer.
Nicole Culbertson made this So easy for me as a first time home buyer. Highly recommend.
I cant describe how great yall were! I am so happy we had so much assistance! Thank yall!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Working with Veterans United was great! Ryan, Gabby, Amy and Stephanie were GREAT to work with. Communication was always fast and thorough and they kept me informed along the way and were happy to answer any questions I had. They made a potentially nerve wracking experience a lot easier.
Tim and his team were amazing and when i buy another house If I could I would request him and his whole team of people.
The entire team made this process a lot easier than I was originally expecting. Smooth from start to finish, and they got us a really great deal!
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Anything I needed I got. If I ever needed something answered no matter the time it was one call. Buying a home was simple thanks to Dan’s team.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Holly was phenomenal. She answered all my questions and helped me navigate some hurdles all while reducing a lot of stress that flies into buying a home.
Justin and his team performed a miracle in my opinion, we got turned down by the builder lender, and navy Federal. As a Realtor I have worked with Veterans United extensively, the builder was offering the 2 for 1 buy down. I should have called Justin and his team first want happen again. Justin you and your team was answered Prayer. I will never forget this experience.
Thanks for going the Extra mile!!!
I’ve used VU for 3 home purchases now, and HIGHLY recommend them!
