Ryan Sherman and his team are easy to work with. They keep you updated through the whole process and take the time to answer any question you may have.
Sam and Courtney were there the whole way even when I got grumpy at times because the process get mind boggling every now and then. They went above and beyond to keep me happy and optimistic that things would be fine. I will without a doubt recommend VU to friends and family
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
They made the process super easy. And was with me every step of the way.
I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...
The purchase of my new home was absolutely seamless. Andy and Justin along with their team made us feel like part of the family, and did an exceptional job with all the processes and details. This is my second time to use Veterans United, and honestly I cannot say enough about their great service, attention to detail and expertise. Bravo!!
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We had a great experience the first time and our refinance was just as great. We are sticking with the best!
Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.
Aaron was very professional and knowledgeable about the home buying process. He kept me informed every step of the way until closing. The process with smooth and we closed in a timely manner. I would like to thank Aaron and Veterans United as a whole for helping bring our dream to reality! Couldn’t have asked for a better experience.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Easy pain free process great people . Definitely recommend your services.
Karol & Amanda were very helpful and made the refinance process a lot easier and less stressful.
very easy to work with, not even all that much paperwork
Tiffany and Molly were incredible throughout the whole exp. They made it as stress free as possible while also offering guidance whenever needed. I’m very happy with my decision to use VU and will definitely be using them again in the future
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The entire team was outstanding for the start of the process to the end. It made my home search process so much easier, which was very important since I was moving to another state.
Great staff! Extremely helpful throughout the process! Stephen, Eric, and Stacey went above and beyond to help make the process as smooth as possible!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!
This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease.
Thank you! Each and every one of you.
We will be back.
Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
