I had a good experiance when I bought the house but when I was just doing a streamline which should have been simple and easy.
No one told me to stop autopay before closing and I was told I wouldn’t have to pay the next month,, so I didn’t transfer the money and you ran autopay which cost me 60.00 in fees before I caught it. When I called about it I felt like the several people I talked blew me off saying I should’ve stopped autopay.Next you canceled the home owners insurance policy which then created a whole lot of stress and issues trying to get that corrected and my home covered, luckily nothing happened in the 6 days I didn’t have coverage, when the papwer work I signed said that coverage was supposed to be paid through mortgage as it was before the refinance.Also I don’t understand why closing cost were almost as high as the first loan especially for a stream line and then the rate was higher when said and done versus when I started the process.
Matthew and the "gang" made the home buying process effortless on my part. Always had a clear answer for the layman questions I threw at them and a wealth of patience with me . A real pleasure to work with across the board !
The prompt communication from the team at VU was much appreciated. Buying a home is an extremely complex process, and the team made things so much easier.
Extremely easy process and very happy I went with yall
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
You made it amazingly easy for Me to Own My 1st Home.
Thanks for the #1 Experience !!
Justin Menard and Gretchen Wood were both amazing to work with! They were on top of every detail, stayed in touch with us, always had the answers we needed, kept us apprised of the progress of our loan, and were always knowledgeable and friendly. We loved the personal contact your company provided though these highly competent professionals! So many companies are pushing customers to their websites; we appreciate the ability to talk to real people and know that they care about us. Can't praise you all highly enough.
I could not believe there is a whole team working to help us through the process!
I like the over ease of the process and that I can get in contact with someone just by texting.
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Excellent service. Keep it simple for people who don't understand a lot. And are always available to answer your questions. ❤️ Pam
Everyone was very helpful in the entire process, made it seem effortless. Thank you.chrisy
Samantha Graham knocked it out of the park, again!!!
Veterans United is the way to go.
