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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,408 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,408 unfiltered reviews

Starting on Page 24 of 15,747. Return to Page 1

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

This was my second time working with Veterans United—they helped me build my very first home 10 years ago, so I already knew I was in good hands! The real estate agents were friendly, compassionate, and truly cared about us. On top of that, the VU app made the entire process seamless; the to-do lists, document uploads, correspondence, and e-signatures were so easy to navigate. Even with job changes and unexpected delays along the way, we still managed to close within two days of our original closing date. I wouldn't trust anyone else to guide me through this process, and I look forward to working with them again when we purchase our next home!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Everything went smoothly and all of my concerns were addressed quickly.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

If you want to have no worries and feel confident that you are being taken care of then this is the team you want to have from the time you are beginning your loan process to when you are closing on your new home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Yes the help was amazing leaving no question unanswered

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

I was very happy with the with the service i recieved from both Garrett and Logan . they were on top of eveything . They were very knowledgible and were very easy to work with. they made the whole process stress free. I would recommend Veterans United to anyone.

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Mickey and Melany were exceptional throughout the process. Working with Veterans United made our dream of a new home come true?

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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4 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Quick, efficient, thoroughly explained the process and what to expect.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

I went into my first time buying a home nervous about how the process would go. They made everything as smooth and stress free as possible. I would definitely recommend them to anyone that asks!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

Anna was so helpful throughout our home buying process! She always answered every question and walked us through each step! I would highly recommend Anna to anyone choosing Veterans United!

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Third time using VA, reliable, predictable and efficient.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Our team was excellent!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Great team to work with!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Veterans United mad the whole process a snap! If we ever had a question, they were Johnny on the spot to answer it. If there was an issue, they were all over it and went out of their way to fix it!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

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Experience first-hand why 376,969 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Excellent team! Helped my family and I seamlessly acquire a new home! God Bless

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Blake and the team made this process smooth and easy. Everyone involved with the purchase of my home from Veterans United are an asset to the organization.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Our loan officer needs a raise! What an awesome experience we had dealing with Bryan Walther. I never waited more than 12 hours for a response to a voicemail. Had long conversations explaining steps and answering questions long after normal business hours. He knew his job well and if he didnt know , he knew who would and retrieved that information post haste I will definately recommend Veterans United to others, so they can have a very stressless experience. Thanks again to Bryan Walther, an awesome asset to your company.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

I really appreciate all the team your kindness and support your where are strong support in this journey, thank you so much everyone

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

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