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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,826

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

This is the second VA loan I’ve taken through VU and the reason is because of Mike Patzius. Mike helped on my first loan and he stayed in touch afterwards offering different advice on my loan and how I could optimize it. So, when it came time to get another VA loan, there was no question about who I would call for help. Mike took great personal care of this time and I would have no problem recommending VU to any veteran.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Marty Gatty was absolutely great helped making the home buying process an absolute breeze, would highly recommend.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

4.5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend

The entire team at Veteran’s United communicated extremely well. They are passionate about what they do and they delivered a stress free home buying experience!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Corey S. made things happen that other lenders weren't willing to fight for. I was offered a .25 lower rate by Navy Federal after Corey matched and I still chose Veterans United, because Corey was almost always available, prompt, and went the extra mile to get me into my forever home despite a missed mortgage payment.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4.5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4 out of 5 Stars
Would Recommend

Aaron was by far the most helpful person during this whole buying experience, if it wasn’t for him i wouldn’t have bought the house. He’s extremely knowledgeable and helpful every step of the way.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

They kept us informed on what we needed to complete the purchase of our house

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Charlie the contracting officer was the best I have ever worked with and I've bought a lot of homes.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Kept me motivated and moving forward and on track

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Travis, Lliam and Noemi all have been great in this whole process. Started with a phone call conversation in March of needing a mortgage company. Called VA Home Loan not wanting to use my benefits prematurely. Before I knew it I was already about to sign up for getting a house same day for how comfortable and easy they were making the process.
The team goes above and beyond and handle whatever you need which is great especially being new to the process. They were professional and patience with me which I appreciated and understanding. I would highly suggest to all of my friends for sure.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4 out of 5 Stars
Would Recommend

Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

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5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
Photo submission from Gregory S.

Veterans United made the loan and closing process easy and I got some money back at closing. Thank you all for your service you provide for veterans and active duty military.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend

I was a little apprehensive about the entire house buying process before starting. Shortly after contacting VU I was relieved quite a bit. I couldn’t ask for a better team. They took care of everything!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

More Reviews

See all 467,826 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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