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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

469,626

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend

Everyone that helped me answered all my questions, and gave me a lot of clarity on buying my first home!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

I did not think the home buying process could be this great. My wife and I were really worried initially with this being our first home purchase. Matt Rice and the rest of the team made sure we were always informed and had our best interests in mind. We couldn’t be any happier and none of this would have been possible without Matt!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend

Everyone I dealt with was very helpful. They kept me aware of everything that was going on.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

I recently completed a VA IRRRL with Veterans United, and working with Jamie Itamoto was outstanding from start to finish. She was honest, upfront, and clear with me from the very beginning—no surprises, no pressure, just straight guidance and integrity. The rate she secured for me was excellent, and the entire process was smooth and respectful. I look forward to working with Jamie again when rates drop, and I’m grateful for the level of professionalism and aloha she brought to this refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

Great customer service and wonderful personalities from the loan team, everything seemed to go smoothly with their help.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

excellent customer service!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Jeff Berrimger was really wonderful man to work with for a pretty long time! He went out of his way to make sure I was always in the loop! I could not have this without his awesome help! I would recommend him to any veteran! Thank you so much for caring and your support Jeff! Thank you so very much for your dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

Brice was fantastic. Very communicative and informative. If he didn’t know an answer to my question, he was quick to get an answer. My realtor even appreciated how he kept her in the loop every step of the way.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend

Jason and his team were patient and supportive as we looked for our dream home. The application process was super easy. 5 Stars would finance here for a third time!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

They were willing to work with me and help me fix areas that needed fixing in order for me to qualify for the best loan possible.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I had a great experience working with David and the Kitchen Team during the purchase of my home. They were professional, responsive, and extremely knowledgeable throughout the entire process. They made everything smooth and stress-free, always keeping me informed and answering all my questions. I truly appreciate their dedication and support. I highly recommend David and his team to anyone looking to buy a home!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

A pleasure as always. Phenomenal team to make the process professional and pain free. Great team.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Wesley and Tyler were amazing, they answered all of my questions , which I had quite a bit of, and guided me in the right direction to make this entire experience as seamless as possible. We’ll be forever grateful to this team of hardworking individuals for the effort they put into get my family and I into our first home!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Everything about the process was smooth and transparent. The VU portal made everything so much easier to submit and complete. Felicia, Tyler, and Jennifer were amazing!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

awesome experience.!!!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

The whole team did a outstanding job with help fixing my credit to getting everything cleaned up for a approval. I would highly recommend and will use you for a refinance in the future

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

Zane and his team were amazing. I highly recommend anyone to use veterans united. They went above and beyond my expectations!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Devin and Dawn were exceptionally helpful during the entire process. Keep informed on what needed to happen and when.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

More Reviews

See all 469,626 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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