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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

469,128

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

They know the VA home loan program like the back of their hand. They are the real home loan professionals.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

What a warm and encouraging group of people. Any help you need they will walk you through it. They are always working behind the scenes and one day they call and your loan is approved.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Mathias O.

Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Aaron and the team were exceptional!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

If you decide to get a VA home loan with Veterans United, which you should. Make sure you ask for Aaron Guinn to be your loan officer. He is by far the best in the business. As a first-time home buyer, it can be daunting. Aaron was there every step of the way. No matter the question or time of day he was always available. He was more involved than my actual realtor. Not only that, but in 17 days was able to get closed on our house! I would never buy a house again without finding Aaron and making sure he was behind the wheel making it all happen again. Veterans United is who they are because of Aaron Guinn 🫡

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Jason and his team were great! Would highly recommend!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Zackery S.

Veterans United was an absolute pleasure to work with. They made sure everything was in order and that I was well taken care of throughout the entire process. I would recommend their services to all of veteran friends.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I love the dashboard, which makes the process very user friendly and error proof! Additionally, you feel appreciated as a customer and not just another number/loan to process. There is a personal touch experienced with this transaction that I had not experienced before, and it was especially appreciated as a disabled vet. I highly recommend Veterans United!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

The communication from start to finish was amazing. We felt like we had a team helping us through this process. They never showed frustration when we kept asking questions. I would totally recommend!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

Wonderful experience from beginning to end! I told my wife that I would "get the ball rolling" on March 1st (which was a Sunday) and I did. Within minutes of submitting my info, my phone was ringing. Within an hour of that, I was preapproved.
From then on, Madison, Brenda, & the team took our hands & led us down a very easy road to buying a home. 38 days later...we closed!
SO friendly & patient! These folks worked hard for us, and made what is usually a hard experience...very very easy. The day we closed, we received a package from UPS. A very nice gift with a very nice card congratulating us.
I could go on and on. Thank you guys for making this experience so positive for us!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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5 out of 5 Stars
Would Recommend

OUTSTANDING!!!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
Would Recommend
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
Photo submission from Patricia T.

Best, easy going, thorough, and informative experience for first time buyer. Special thanks to my awesome loan officer!!! JF

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Anybody that wants to buy a home should go to Veterans United. Gwen Creel and her team are the best in the business Hands Down. You won’t find anybody that is so honest and they make the whole process of buying a home so easy. VETERANS UNITED IS THE BEST OUT THERE.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

100% happy with everything. From 1st with Taylor to the end.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

More Reviews

See all 469,128 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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