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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

459,197

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 459,197 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The experience with Veteran's United was a lot less stressful than we ever expected. My wife Brenda and I liked the task list that kept us on task with the required documentation to buy our new house. The whole team was fantastic and was always there to answer our questions. Your company does generally care for veterans, and I will recommend you to all my friends and family when needing to sell their house. Thank you again for a wonderful experience.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

We honestly couldn’t have asked for an easier loan process. Everything was done online, and uploading the requested documents was simple and straightforward. It made the whole experience stress-free from start to finish.Ben, Lisa, and Jonathan were all incredibly helpful, quick to respond, and always happy to answer our questions. We never felt left in the dark.They also connected us with our real estate agent, Sondra Deaconscue, and we truly can’t praise her enough. She went above and beyond to hold our purchase together and made everything come together seamlessly. We were so impressed that we’re having her list the home we just moved from.Highly recommend this entire team!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

The entire team was phenomenal. Jonathan explained all the financials thoroughly and was very personable, Ofelia was super diligent in getting us through the underwriting process, keeping me informed at every step, and I knew Sierra had our backs with all kinds of offers and discounts for all our moving needs. I couldn’t be happier with my home buying journey with my Veterans United team.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Photo submission from Juan G.

I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Great service

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Brent and his team did a outstanding job helping me find the perfect home for me and my family! He was available anytime I had a question or needed help and explain the process to me every step of the way.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

The folks at VU are always there for you. They answer your questions even on weekends. My guy sent us text messages on the holidays and I went back to them for a Refinance and they matched an extremely nice rate and concessions.
10 out of 10.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
Photo submission from Oladotun O.

Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Rich and his team are absolutely amazing. Their teamwork made my dreams work! I love would recommend his team to complete strangers as long as they are Veterans or Active Duty.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Everything from start to finish was very smooth our VU team. Our team reached out to us frequently to keep us updated on the process and let us know when things were needed or if things were moving forward appropriately. Overall we had an amazing experience and are very happy with everything!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

My loan officer, Jerry was very well informed, and patient with me. He truly understood my needs and concerns. He addressed all my questions and was very professionally gifted.
My loan corr. Stephanie was amazing. She walked me thru my TO DO list and left no stone unturned.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
Would Recommend

Great crew of people that worked with me

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Everything was so easy and they explained everything and why it needed to be done. They also answered all of my questions in a timely manner.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Great team, they are very thoughtful and also very responsive.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
Photo submission from Kim J.

This was my first home buying process. Veterans United and the team that assisted me held my hand and answered even my simplest of questions and made me feel comfortable throughout the entire process. The open communication throughout everything allowed me to see every step of the process. I would highly recommend them.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from Alejandro N.

Jordan is the best, kept me informed of everything, first time home buyer, he walked me through and explained everything to me, made it look so easy for me. I will forever be grateful

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

More Reviews

See all 459,197 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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