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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

457,173

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 457,173 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The customer service overall is OUTSTANDING!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Everything was smooth & the team made sure all my questions were answered promptly.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Andrey P.

Veterans United helped me find a place I can finally call HOME!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars
Would Recommend

Great team, very efficient! The app makes sending, receiving and signing documents easy.
Thank you!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Smooth process, was kept in the loop the entire time. Very helpful, knowledgeable, and friendly. Highly recommended.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend

Lisa Durand was beyond exceptional. I truly believe if it was not for her, I would not have been able to close on my home. Lisa does more for her customers than most. She ensures the information is received in an orderly fashion and is extremely professional. She is a blessing and makes the buying experience so much better. I would recommend her to anyone and everyone.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Working with Britt and the team was a pleasure once again. Every part of the process was quick, smooth, and eaisy. VU reminds my first stop for any loan or refinance for good reason.

headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

4 out of 5 Stars
Would Recommend

Easy most parts:)

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Best mortgage experience I've ever had!

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

0.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
Would Recommend

Morgan, Vince and Kathleen were GREAT! Super responsive and polite. Helped calm my anxiety and assured me that they'd do everything in their power to make sure that we were taken care of to the best of their ability.
After a bad experience right before closing, we were very skeptical, but this Team has now built our confidence again.
Thank you Veteran's United for the Superb Service.
We truly cannot thank you enough.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
Would Recommend

Justin was AMAZING throughout the entire process of my first home buying experience. He answered all my silly questions, reassured me when I was feeling not so confident, and overall just helped me so much to ensure my experience was smooth and easy. He was so kind and knowledgeable and I’m super thankful for all of his help!!!!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Andrew K.

We both love our new home thanks to all of my vu friends that helped us both out thank you all again.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

A great experience5 . Wonderful people.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Great Job all, thankful for great technology and helpful videos and digital signing and was also greatful for my job that used Tech like Linking Paylocity my works pay consolidator. Makes loans much easier.

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

More Reviews

See all 457,173 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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