Everything went great!
Jake, Doug, and their team were incredible—professional, attentive, and with me every step of the way. As a second‑time customer, I can confidently recommend them to all my fellow veterans.
Our loan experience with Christopher and his team were exceptional. This is not our first VA loan nor our first home. They were on target with the timelines and very responsive. From the beginning of the process (Pre-approval) till the end (Closing) it was an awesome experience with Chris and team and! The client portal with the to-do list assists clients with what needs to be submitted. The resources are definitely recommended for new home owners. If you’re on top of submitting your docs, your loan will process will go much smoother. Even with S.L.O.W sellers agent and a slightly chaotic and somewhat challenged Title company Staff that we worked with, We Were able to close in 30 days! Thank you Chris, Jake and Matt. We definitely recommend This Team and Veterans United Home Loans!
The Team at veterans united was awesome they were professional, prompt with response to our questions.
The system they have to obtain information needed to complete our loan was very user friendly.
They were a great experience.
Thank you Chris and Jake.
We will always recommend your services.
Safe travels.
Linda and Gary.
Communication was great... Timing was as expected... Overall, positive experience
everything was quick, easy, and spot on. very responsive to any qstns
We found our dream home and property. Thanks Veterans United!!
Great help and communication
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I had a great experience buying my first home with Veterans United. The whole process can be quite overwhelming, but they made it super easy by walking me through every step and answering any questions I had, Thank you Justin Darr and the whole team who helped me through the process. Look forward to work with yall in the future for house #2. Thank you!!
I normally dont write reviews unless I had a very terrible experience with that person or company, but in this case, I MUST make an exception.....Jeff Ferguson and his team was totally outstanding. From the moment Jeff and I spoke on the phone his professionalism and his character was revealed. Jeff did not talk at me, he talked to me, and that was after he listened to me. He spoke to me as if he and I were neighbors who see each other everyday and have conversations. And even though I qualified for a home loan with Veterans United, Jeff still gave me good advise on continuing to raise my credit score.
Im the type of person who is detailed and 'hands on.' I ask a lot of questions. I want to be involved in 'everything.' I want to know 'everything.' And I want to know everything when I want to know it. Even though the information is not available 'at that time,' I still want to know it 'at that time.' Jeff was super patient and very understanding. Not one time did he make me feel as if I was frustrating him or bothering him.
And then after all of that, his knowledge and detailed explanation of the entire process and the documents was outstanding.
I have to also mention Cole who I also spoke with a lot, and his professionalism and customer service was also amazing.
I honestly cant speak about any of the other Loan Officers at Veterans United, but I can certainly speak about Jeff Ferguson and his team. And they are awesome.
The moving team prepared me for my utilities & entertainment. They were always pleasant to talk with. I recommend you use their services. Jess was so amazing to work with.She answered all my questions from the beginning to the end no matter what the question was. I really enjoyed the video Jess sent me letting me know I have the final approval & clear to close. It was nice seeing a live face. lol! The team assisted me as well. They were all amazing! I didn’t think I qualified but I had nothing but positive results. I will always recommend VU to all my fellow veterans interested in buying a home.
I was so happy that my process went very smooth and Holly was very good at what she does if you follow what she tell you ot will ho very smooth
Outstanding. Closed on a home in 21 days. Huge group effort, 10/10
