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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

458,933

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Leah Maloney and her team were fantastic, informative and available

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Ken was the Best! He was very personable and always available! He never made me feel like I was bothersome with all my questions. He went above and beyond to explain in detail any issue I brought to him. He made the process so smooth even when we ran into issues (not due to him) and fought to keep things moving in my favor! Above all he LISTENED! And to prove he listened he sent the most appropriate house warming gift that was exactly our family, not just a run of the mill item!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

4.5 out of 5 Stars
Would Recommend

Overall excellent experience! Staff was attentive and involved every step of the way!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from Candice W.

I’m grateful to have had Mike Mange and his team to provide a stress free and seamless home buying experience!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

This was out first time buying a home and everything went so smoothly and Maggie was so helpful answering all my questions right away.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

I don’t think I could have asked for a better first time home buying experience. My team was very active and it seemed like they worked 24/7. Preapproval to closing in less than a month!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

I would like to express my sincere gratitude to the entire team for their dedication in successfully completing the home purchase process. I commend the company for its efficient process, and I am confident that my future experiences will be even smoother. Thank you for your hard work. Rangers lead the way!!!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

My team was absolutely amazing! They helped me every step of the way. It was the best home buying experience I have ever had!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

My realtor Paul Williams and my loan officer Derek Russell were amazing. Extremely helpful literally walking me through each step. Couldn't of gone any smoother

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This is the most comprehensive and professional way to purchase a home, even with complications. We had a contingency deal where we had to sell our old house at the same time we bought a new one, using the equity from the old house sale as a down payment. They made the process nearly effortless. Their web interface is very well put together and manages each step clearly. It's easy to keep track of what you need to do at various stages. The people I dealt with smoothed everything over nicely, working with the title company and my realtor.The title company ultimately managed the movement of funds from the sale to the purchase, but without Veterans United I am not sure we could have succeeded in this housing market where timing is everything and corporations are buying houses to rent them out with cash. It's hard to become a homeowner when flippers and corporations use the incorrect buying method, posing as live-in purchasers. Basically you are offering a loan versus the cash the investors have. With investors using shady purchasing practices, and house prices continuing to inflate, we had a steep hill to climb.But despite these challenges, having a team like Veterans United helped us find the right house, secure a good rate, and move the seal along pretty quickly.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Ernest J.

Chris Hill and Adrienne Smith did an outstanding job! They kept me in the loop of everything going on. They responded very quickly to my requests. This was one of the most pleasant experiences I have had with a VA Loan. These guys are the creme de la creme in processing loans for veterans—no need to look anywhere else for a loan when you have the best.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Excellent service,thanks

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Extremely satisfied with the great customer service, sense of urgency and streamlined process we experienced with Veterans United!
They helped with everything including q real estae agent. We prequalified, and within a month and a couple days found a home, made an offer and closed on it. Love this company.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

My experience with Veterans United was incredibly quick and smooth from start to finish. The team was efficient, responsive, and made the entire process easy to understand. Communication was excellent, and I always felt informed every step of the way. They truly know how to take care of veterans and make what can be a stressful process feel seamless. I highly recommend Veterans United.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

You just don't make a major purchase every day. From the moment I initiated my transaction, the team at Veterans United guided me through the process almost effortlessly. Their expertise and professionalism with outstanding customer service made this transaction very smooth.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

Mathew was such a breath of fresh air in our new home process. Made it so easy and fast. Big thanks to Mathew and veterans united

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Would Recommend
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

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5 out of 5 Stars
Would Recommend

The overall experience has been phenomenal. Working with Don S. and Jeremy P. Made the process smooth and worry free during an inherently stressful process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

I will never go through anyone else when purchasing a home! Karol, and her team are worth their weight in gold! There was never a time that I needed something, and they didn't come through for me quickly, and with such kind professionalism. 10/10 they are the absolute best!!!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Great people. Great service. And literally hand Walked my through this

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

The process was a breeze and we were deeply supported through every aspect!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

More Reviews

See all 458,933 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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