Our first loan officer was terrible. So glad to get Josie . She was 👍
Response from Veterans United
I'm sorry your experience got off to a rough start, William, but I'm really glad Josie was able to turn things around for you! I appreciate you sharing your feedback and would welcome the chance to hear more about your initial experience. You can reach my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Debbie was very helpful and took very good care of us.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
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Tyler and his team were fantastic to work with! They thoroughly explained the process, and were very responsive with any questions that I had.
Been through home purchasing a few times, but this was the first time doing it from out of state. Always a bit of a headache, likely 10x worse remotely. The group worked together to keep things on track insuring it went as smooth as possible.
Yall were so helpful. Anytime I had a question, you were there to help.
It was a very smooth home loan experience.
I didn't even mind all the to do list!
Thanks guys. I really appreciate you.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
As close as possible to having a local office to visit through this process. Very professional. Quick responses. Made it so much easier than we feared it would be!
No complaints 👌
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I felt significantly important and my case was a priority to be completed in a timely manner.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Very professional and quickly to respond to get the answers your looking for
