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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,387 reviews
551 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,387 unfiltered reviews

Starting on Page 21 of 15,880. Return to Page 1

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Everything was very well communicated and easy to understand. Very professional.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Its been amazing working with them. Especially my loan officer Solibel Ramos. She’s been really helpful from day one in explaining everything. She took care of each and everything from the beginning to the end. I highly recommend working with her if you want a great deal on a home loan.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

Very helpful team!

headshot image of Sam Sibajene

Loan Officer: Sam Sibajene

NMLS# 2355968

4 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

They were very patient throughout the whole process and explained every step till the closing.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

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5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Dustin and the team really impressed us. The communication was always there. The team really made this effortless for our family and we couldn’t be more thankful. We would absolutely recommend Dustin and the team. 10/10.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars

Very helpful when you needed questions answered.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

4.5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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Experience first-hand why 380,383 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Very pleased with Veterans United! Jeremy Patterson and Jeremy Landry kept us updated and aware of the process the entire time!
Kudos to the entire VU team…job well done!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

They were exceptionally helpful, making my experience seamless and helping me secure my loan.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Just some to think about, when someone said they will get back with you later on in the day, it would be polite if they couldn’t get back with you at least send a text to tell you sorry got busy.You Molly always got back with me but others no.No problem, people get busy.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Honestly I've known homelessness in my life, as a teen before the Navy and again after the Navy at a time I felt the VA had thrown me under the bus. Allot has changed in my life, I've consciously and often privately worked on myself, sowed allot of seed in the hope of a better tomorrow for many years.Then after about 17 years living in a trailer park I decided I'd had enough of the locals affecting my state of well being. Tired of watching them in my cameras getting way to close to my cars and property, constantly disputing my Sanctuary.And so I told my wife, let's buckle down and find a way to buy a house. At that point we were starting from scratch. So when I discovered Joseph Sepulveda of Veterans United I was full of hope. The level of Support is truly what made this happen.I believe Joseph was the pillar of strength I needed, and the reason I am a home owner today. Yes, I sowed the seeds and by the providence of God, Joseph was able to help make it happen on his end.My message to any Veteran who's thinking they have outgrown your current life, I encourage you to believe in yourself and in Veterans United to handle the rest.Because you can do this.
- Take a chance on yourself & the new life you deserve that's just around the corner.
- Peace

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars

Overall, everything was awesome. My team was amazing. Any question I had was met with a quick response.

headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

5 out of 5 Stars

They are outstanding. Had some hiccups Julie C. and Kat W. We're impeccable. Fought it to completion. Absolute pleasure to work with

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Torri gave us 110% and made sure everything went smooth with that long. My wife and I are extremely happy and thank God for her and her players with her.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

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