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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,520 reviews
531 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,520 unfiltered reviews

Starting on Page 20 of 16,018. Return to Page 1

5 out of 5 Stars

We worked mostly with Annie Salazar who was top notch!! We both loved her.

headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

4.5 out of 5 Stars
headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars

Love Jennifer, Dana, and Jeremy! It made the entire process easier having them by my side. All three of them are not only extremely knowledgeable, but were also very patient with me as this was my first time buying a home. I never felt like I was bothering them with all the questions I came up with along the way even after a plan was already in place. I truly feel so grateful to have met them and had them guide me through making the biggest purchase of my life. Thank you Jennifer, Dana, and Jeremy so much for all of your help!!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

I wanted to take a moment to express my sincere gratitude for your incredible support throughout my home buying journey. Your team made the entire mortgage process remarkably smooth and easy from start to finish.
Going into this, I anticipated a stressful and complicated ordeal, but your clear communication, user-friendly portal, and constant guidance completely changed that experience. I always knew exactly what was needed and what to expect next, which gave me immense peace of mind.
Thank you for your professionalism, your dedication to serving veterans, and for helping me step into my new home with ease. I could not have asked for a better team in my corner.
Warm regards,Yolanda Feliciano

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

I couldn’t have asked for a better experience with Veterans United! From start to finish, Adriana, Danny, and Mike were absolutely outstanding. Their professionalism, dedication, and genuine commitment to helping my family purchase our home made the entire process smooth and stress free. They were always available to answer questions, explain every detail, and make sure we felt confident throughout the process. What impressed me most was how much they genuinely cared about getting everything right for us. They treated us like more than just another loan application, and that meant a lot. As a service member, it’s reassuring to work with people who truly understand and appreciate those who serve. Veterans United has an incredible team, and Adriana, Danny, and Mike are a perfect example of that. I would recommend them to any veteran or military family without hesitation. Thank you all for helping make homeownership a reality for my family!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars

Alexei was very flexible and dedicated to supporting us in the process while we had an irregular contact schedule.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

My entire time was professional and really cared about our needs and answered every question

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

I have ever had a home loan process go so smoothly and quickly. The entire team was great and was able to be ready to close in under ten days.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

I wish I would have came to VU first.. ill never go anywhere else. Highly recommended to any vet out there..we were taken care of and represented proudly.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

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Experience first-hand why 383,894 homeowners give us a perfect score!

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5 out of 5 Stars

The entire Team was great to work with! They were very knowledgeable and always willing to answer any question I had! Great experience working with Chance and his Team for the second time!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

3.5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

I have already sent a friend to Alberto and they clised there home loan also

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

They were on it quick anytime I needed anything they were there

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Good communication and knowledge.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Very easy to work with and very responsive

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

Thanks very House everybody work together card to help me close my house

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

The process through veterans united made the process of buying our first home simple and guided us through every step.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

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