I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
James Sherbert was amazing and deserves a raise. He was awesome! So was his team! He's lucky to have such a great team working for him!
Dane and Codi made the process extremely easy and painless. They were always able to pick up the phone or give me a call back very quickly. They were able to answer all my questions and were very professional and respectful. They were also able to work with me on waiting for me to secure my job. Overall 10 out of 10 and would recommend first.
Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!
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Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.
The entire was great! I couldn't be more satisfied with the end result. So, I want to personally thank Eric, Britt, and Travis for you support and patience.- Gerald
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Your organization took care of everyone, it was a piece of cake. Thank you and your team for everything.
Great experience, from start to finish!
Rob and Cara were both fantastic. Kept me informed and got back with me when I needed something.
Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor
They were amazing, even through some major headaches and problems
Chris Rohr and his team were beyond helpful and exceed all of our expectations. He was always friendly and helpful with any questions we had and always answered any calls or emails in a timely manner.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Everyone on the team has been incredibly helpful and informative. This is my third time using VU for purchasing a home, and I'm once again reminded of how exceptional their service is. Everyone is personable, and I never once had to worry about something not being taken care of before closing day.
The customer service of every Veterans United employee i spoke with was exceptional. We spent most of the days during the closing process on the road from Alaska to Michigan. Everything was taken care of for us and when we had to review documents it was easily done on the website.
From the moment I clicked submit to enquire about a loan until the final click on signing day, the team at Veterans United was professional, timely, personable, and generous with their time.
