The process was made so easy for this old man. The team was professional and compassionate. Highly recommend them for anyone.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Tanner L. was my loan officer. He was ready for every phone call I had, and very forth coming with information.Abbie W. was my concierge. She was so patient with me if I didn’t respond to an email quickly, and she was so helpful through the process of what needed to be set up.Bri J. was my loan coordinator. This woman was amazing! I could not have asked for a better, kinder, more efficient coordinator to work with. She was relatable and very on top of things. I appreciate her so very much.Dominic E. was my fill in loan coordinator when Bri was out. He was so kind and very helpful when I had a moment of angst. He had all the reassuring info I needed in that moment and was very helpful for the short time he was filling in.I think those were all the people I spoke with regularly, but I know there are more to the team, and I believe this was a really great experience.
AMAZING EXPERIENCE!!!
The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.
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Always quick to respond. Very communicative and helpful for the entire process. Made everything seamless.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Very detailed I really believe you guys care about the veterans getting the best possible service
Seth and Kayli were great to work with. Always answered my questions in a timely manner and more importantly kept me on track to get through all my tasks! Highly recommend!!
VU is the best!!!!
Chris was a true team player, he helped explain everything to me and made the process really easy .
They were the most helpful! Even when things didn’t look like they were going to work right they were right there to make sure everything went smoothly. Vishal and Amanda are the absolute best!
The closing costs balooning from 15k to start to 20k, then to over 30k is absolute robbery. Worse, despite a small fortune in closing costs, my ex wife was over paid, despite explicit instruction to VU. Also, the miscommunication with the title company although not directly Nathan's Fault caused an undue amount of stress because no one thought it was "their job" to adequately communicate. All of this BS took months longer than advertised and scarcely at a competitive rate, 5.9 is a joke at the end of the day I used your company on great recommendations that turned out to be misleading at the end. I would have chose a different company had I had the chance to do it over again.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
Mike Wilson is one of the most honest and hard working folks at veterans United.
Hannah and her team were amazing. They stayed on top of every detail and keep us in the loop at every phase of the loan.
So grateful!
Clear and consistent communication between the entire team. Easy to use app. Responses during normal business hours showed good work life balance for the team, while they were good at answering things towards the end of the day
