They were very kind and responsive. I do wish I would get some warning before getting calls, just because sometimes I couldn’t pick them up right away.
Knowledgeable, responsive and professional. Great team of individuals!
Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.
Very friendly and professional people. Smooth process. Would highly recommend this organization to everyone I talk to.
Best loan experience we’ve ever had! Extremely smooth process! Brandon and his team are top notch!
I must say, buying a home today is a little more complicated than it once was. Our “Team” worked with us every step of the way. Essential communication throughout our entire process. From getting “Pre-approved “ on the front end, to coordinating a closing with seller on the east coast and us on the west coast, and every step along the way…Thankful for the guidance and care, we now have our “Forever Home”. We will recommend
Vetrans United to our entire family and all our friends looking for their next home!
Always a pleasure working with Kris and the team. Very helpful and always there to help me with any questions I may have. Will recommend to any friends or family who may be looking into buying a house.
Excellent service I’d recommend to anyone they go above and beyond
We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.
After working with the Veterans United team, we would highly recommend them to anyone interested in securing a mortgage! All members of the team were dedicated to providing support on all levels for us to achieve our goal of a VA loan at a great rate. Besides getting a loan, all their other services were greatly appreciated!
My family had $6000. invested and Gus was ready to scrap the whole deal. We would have lost all that money!
Response from Veterans United
Hi Michael,
I can only imagine how stressful that must have felt, especially knowing your family had $6,000 invested and believing the entire deal might fall through. That kind of uncertainty would be overwhelming for anyone, and I’m truly sorry you were put in a position where you felt that loss was possible.
I would really appreciate the opportunity to better understand what happened in your situation and walk through the details with you. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
It was the best choice we made to apply and move forward with VU. The whole process was done online, easy, and so efficient. They are very professional and will treat their costumers with the outmost respect. If you are a Veteran and still thinking about a lender, don't. VU is the best.
Excellent team work and guidance given by the staff at VU from start to closing
I have enjoyed conversations with him over the years, and have enjoyed seeing him and his team tackled a loan rapidly. He’s the best!
