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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

462,971

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 462,971 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

This was our second time working with Tim Wuest and his team at VU, and I cannot overstate this; these people are fantastic. Tim (and his team) were easy to reach, very communicative about what to expect throughout, and did an exemplary job getting us into both of our homes. Our experience with Veterans United, as a whole, was fast and seamless. 10/10.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

I want to bring attention especially to Bailey Ganz, as well as the rest of the team that worked with me. Bailey was the #1 help and person I worked with. Super nice, caring, and helpful. My wife and I feel like we were taken care of out of the gate. 10 out of 10 service.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Veteran's United made the entire process easy. The "To Do's" helped me stay on top of things, never wondering if I forgot something.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Best service by far from the initial phone conversation to the closing, the VU team was always there to support us during the process. Special thanks to Jordan S., and Jordan V. for their exceptional knowledge and expertise.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Billy was great! Very informative and patient with us as first time home buyers. All good.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I would recommend VU to friends and family family great team work!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

4.5 out of 5 Stars
Would Recommend

Would have been better if I had the option not to have to go through and escrow for my property taxes and home insurance, I prefer to make payments myself and earn interest on money while I set it aside.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Nissa was awesome!!!

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Would Recommend

Really appreciated overall how responsive the team was to me and my agent, hiw quickly documents were reviewed etc... Tammy also mentioned that she was impressed with the team from her perspective.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was truly A+. From start to finish, the process was smooth, transparent, and well-supported. Communication was excellent, timelines were clear, and every step felt guided by people who genuinely cared about getting us into the right home. Even when challenges came up, the team was quick to provide solutions and keep us on track. In the end, we closed on a home we love and felt confident throughout the process. I’d highly recommend Veterans United to any veteran or military family looking for a mortgage lender — they really deliver.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Would Recommend

The entire Veterans United team who helped us become homeowners were so beneficial and professional. I would wholeheartedly recommend Veterans United for anyone looking to become homeowners.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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4.5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

A very professional and next level support system when buying a home. Tammy Hemmie really inspired a balance and peace of house hunting. She understood my goals and through her extensive knowledge of the market and lending process, was able to identify friction points before they arose. She communicated consistently and was my voice that negotiated thoroughly on my behalf. I was moving from Italy 🇮🇹 and her network and efficient work ethic met the timeline of me coming to JBLM and Tacoma. Thank you Tammy!!!

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Everything went smooth. Had to ask very few questions. Veterans United had my back.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Worked hard to make my home purchase easy and quick

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Excellent company to work with. They were on top of everything and pushed for our success.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

More Reviews

See all 462,971 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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