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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,561

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 471,561 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The entire process couldn't have been easier. The home buying process is stressful enough. Having a lender in your corner to relieve some of the stress is a relief.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Alex and his team are great people. Make thing personal

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Veterans United made the whole process extremely easy. They were attentive and thorough. I’m very pleased with everything.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

Wonderful Experience, they did such an Amazing Job, Thank You!!!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Vet United made my home buying process painless and perfect from beginning to end.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

The team made being a first time home buyer very easy and informative.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The VU team was a delight to work with. Max was knowledgeable and replied quickly to our questions. Emily was kind and caring, she asked personalized questions and got us the information we needed. Deena was totally on top of paperwork and ensuring we knew what to expect.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

If you are looking for the EPITOME of amazing customer service, look no further than Matt and his team. As first time homebuyers, we had no idea what we were doing, how the lending process worked, what terms meant etc. Matt spearheaded the process for us, he took the time (a lot of it) to answer any and all questions we had (a lot of them). Matt and his team had an impeccable response time like I’ve never received from a customer service team before. They were available via text, email and by phone. We truly can’t thank Veteran’s United enough for their assistance in our home purchase. They truly made it EASY and stress FREE.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

First time interacting with Veterans United. It was a smooth transition. I will absolutely recommend.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend

Rich has made both home loan/refinance processes an absolute breeze. He and his team are my go to. I had multiple agencies reach out trying to get me to refinance through them, but I went with VU strictly for how smooth Rich made the initial process when I bought my home.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Easy access to upload any and all documents, fast responses and processing, top notch communication. Easiest home buying experience I have ever had (7th house)

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I would 100% recommend Veterans United , they are outstanding at there job and service they provide , I am very happy and satisfied.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Working with Travis W and Amy W was a breeze. They were both very accommodating and timely. Thank you for making the process easy and enjoyable!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

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5 out of 5 Stars
Would Recommend

Pleased, Tks.
Rosario I Torres Febles

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Smooth process

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

4.5 out of 5 Stars
Would Recommend

Closing agent at title company said it was the most organized paperwork she had seen in a long time.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Kyle Bakker, along with the entire Veterans United team who assisted me throughout my refinance journey, were absolutely incredible to work with. I would highly recommend them to anyone seeking the services VU provides. This was my second time working with Kyle and his team, and once again I came away extremely impressed with their attention to detail, excellent communication, and consistent support throughout the entire home-buying experience. Truly top-notch service, & will be returning back!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 471,561 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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