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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

467,722

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 467,722 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The process was super easy and they went above and beyond for me!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Sam and her team went above and beyond the call of duty! THANK YOU!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
Photo submission from Johnny M.

Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋‍♂️🏠👍

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
Would Recommend
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

This is my second home with John and he and his team couldn’t be more professional, diligent, and communicative. I have no notes, truly.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
Photo submission from Chad R.

Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Tim was excellent throughout the entire process. He answered every question I had and helped me feel calm when I thought things weren't going so well. Spoiler it was fine, I'm a spaz. When a problem did arise he jumped on it like a fat kid at a buffet and figured it out. Also he returned every call without making me wait days for a response. He was always Jonny on the spot. Anywho I would definitely recommend these guys to my people especially to the veterans out there. They know their stuff and how to explain it. Even too idiots like myself.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

0.5 out of 5 Stars

Bad communication and unknown rate change and cost at the final step

Response from Veterans United

Hi Jarkeveous,

I'm sorry to hear about the communication issues and unexpected changes you experienced during the final stages of your loan process. I understand how frustrating that can be.

I'd like the opportunity to learn more about what happened. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so I can review your concerns further.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Using the VA home loan program was a seamless and deeply rewarding experience that made my dream of homeownership a reality. The combination of a zero-down-payment requirement and competitive interest rates provided an incredible financial advantage that conventional loans simply couldn’t match. From start to finish, the process felt secure and manageable because the VA's guidelines truly protect veteran buyers. I am incredibly grateful for this benefit and confidently recommend the VA home loan program to any fellow service members looking to purchase a home with absolute peace of mind.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
Photo submission from Lajoy E.

Loving my new home. The entire Veterans United team was amazing. Such an awesome help!

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend

They hung with me till the job was done. I live in Kansas and bought a house in Florida.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend

Dane and Codi went above and beyond and would defintiely recommend them and use them again if purchasing another home.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

More Reviews

See all 467,722 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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