Team was very helpful and Matt always kept me updated even when communicating was difficult on my end, he always found a way
I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!
Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!
Holly and the entire Team working with me kept me fully up to speed, informed, knowledgeable and on track. Always offering to explain or answer questions, constantly more than willing to help however needed. This also includes my Agent, Tiffany Copas, who was just as outstanding as the Team at VU.
There are no exceptions to this. EVERYONE associated with my home purchase was 110% , professional, informed and together.
Even the very few “glitches” that arose in expectantly, were handled ASAP and fully in a hot minute.
I am very happy and more than satisfied with the relationships and abilities seen in everyone involved with me.VETERANS UNITED was a wise choice for me and I’d both use them again if a need, and highly recommend VU to anyone interested in my feelings and thoughts, opinions.Ladies and Gents associated with VU, Y’all did a bang up job and knocked it out of the park!👍🫡Thank you!
Very professional answer every question very thorough
I cannot express enough how thankful I am to Veterans United at making my dream come true of owning a house .. Highly recommend using Veterans United
Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!
The loan team was amazing and extremely helpful with any and all questions. Made everything easy!
Amazing. So organized. So helpful. Process so smooth.
Ashley and Olivia were absolutely amazing, answered all of our questions, kept us updated and informed every step of the way.
Shane and Derrick were awesome. They gave really good insight and answered all questions promptly. Their guidance through this process was unmatched!
Working with Zack and his team at Veterans United was truly an outstanding experience from start to finish. As VA loan borrowers, we felt completely supported every step of the way. The team was always quick to answer our questions. They made sure we understood the process, which gave us a lot of confidence.
Our concierge, Jared was an added bonus. He was incredibly helpful, offering thoughtful guidance, helpful tips, and useful tools that made everything feel more manageable. It really felt like we had a full team behind us.
One of our favorite parts was the app. It kept us informed at every stage and made the process so easy to follow. The to do lists were especially helpful in keeping us organized and on track, which made a potentially stressful process feel smooth and straightforward.
We couldn’t be happier with our experience and would highly recommend Zack and his team to anyone looking for a knowledgeable, responsive, and supportive lender. They truly went above and beyond!
I was pre-approved with another lender and under contract and was running into issues with underwriting. Rob and his team were able to make the deal happen quickly and on time! So happy I chose to make the move to VU and have been recommending them every one I know!
I couldn't be any happier than I am. They made the process so easy, I barely had questions about it. Having an account on their site was simple and clear on what documents I needed. There was continuous communication via phone, texting and email and no issues of not reaching them. The only tough part was just finding that right one house especially for me!
The whole team was awesome 👌
Everybody at veterans united was very helpful. And took care of everything I needed to buy home.
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My Veterans United experience was very good everyone was interested in making sure you're comfortable with the process and offer all that's available true professionals my whole team.
When everyone else said no, they got it done
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!
Through friendliness knowledgeable
Chris Hill and his team were awesome! They kept me in the loop the entire time and were always happy to jump on a call. Chris treated all of my concerns with the utmost importance, even when he didn't have an immediate answer. My loan process had its fair share of bumps, but Chris and his team worked relentlessly to help me get it done so I could keep my low interest rate. It was honestly a pleasure to work with them, and I’m so happy to have my loan with people who make communication so easy. Huge thanks to the whole team—none of this would have happened without you. You guys ROCK!!!!
