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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

468,495

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 468,495 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Everyone worked together as a team from start to finish.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

I feel Stephanie and Katy made this an easy smooth process, and Rae in finance made that part easy.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Deborah W.

What a fun journey to the finish line! Thank you Tony for all the help. I was full of questions and you always had an answer. It was a long journey but so worth the time spent. My family finally has a forever home!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Matt and his team were professionals and communication was great.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
Would Recommend

Honest, professional staff and great customer service.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

It was a pleasure working the Veterans United team. They were very responsive throughout the process and always left our conversation with "is there anything else we can do for you". The process was flawless right up to our closing the loan. I will definitely recommend Heather Carmichael and her team to potential customers with a 5+ STAR RATING.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Would Recommend

From my Heart, Soul, Mind, there isn't a greater team as I had. Wouldn't stop, given up isn't a word to them. They stuck by me and my Daughter to the end. They are God sent for anyone who needs help. Blessing, Peace, Love to them all, God Bless.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4.5 out of 5 Stars
Would Recommend

Excellent customer service!!! Great personality!!!Make the process easy for you.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

I will use veterans United for any home purchase moving forward. Andrew kept me up-to-date throughout the entire home buying process and responded to every question I had within minutes. I would highly recommend for any Veteran looking to buy a home.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
Photo submission from Ralph M.

Absolutely would recommend Veterans United to any vet who is trying to decide what lender to use. I would like to take this time to thank Veterans United especially Travis Ward and Desi his assistant for all their assistance in helping me and my wife Beth acquire our new home in Delaware, Ohio. They were with us every step of the way in this process. We were kept updated constantly. Any and every question we had was answered quickly and accurately. I would encourage any veteran that is in the process of buying a home to give very serious consideration to Veterans United. You will not be sorry.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This is the second home I have purchased. I was nervous going into this because I thought it would be a stressful process like the first time with a different lender. Nope. Nissi and her team killed it. Everything went so smoothly every step of the way. The most stressful thing was waiting on a letter in the mail from the previous state I lived in and they were super patient about waiting for that to get here. Uploading documents on the app was easy and I loved that Dennis could just text me to communicate. I was always able to easily get ahold of someone and get my questions answered. I will recommend Veterans United to other veterans. I felt like I had a team behind me working to get this done. 10 out of 10.

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Would Recommend

Great experience. Highly recommended!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

Tyler and team were great to work with! I’ve purchased 8 homes and this was by far the easiest process I’ve e we gone through. Highly recommend!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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5 out of 5 Stars
Would Recommend

Chris Solomon was very helpful and patient with me. He made the process almost painless. Seriously, I would work with him again.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
Photo submission from Charles M.

Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.

headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

My team was amazing. Thanks to all involved!

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Very good at responding and correspondence

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

More Reviews

See all 468,495 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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