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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

443,373

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

My journey to purchasing my home was a truly enjoyable experience with Veterans United. From the moment I reached out, they immediately provided the services I needed—even as I was going through the difficult time of losing my father. They gave me the space and time I needed to grieve, but never lost sight of the goal: finding a new home where my family and I could create new memories.We had previously purchased homes and property before, and in the past, the process always felt so complicated, time-consuming, and stressful. However, this experience with Veterans United was completely different. Everything was smooth, organized, and surprisingly easy—I never felt overwhelmed. Instead, I felt supported every step of the way.They connected me with a realtor who was understanding and respectful of my situation. Once I was ready to resume the home search, the entire team was prepared and eager to assist. I truly felt like I was working with family. I could always reach out to them, and even though I knew they didn’t work around the clock, it often felt like they did. They were always available when needed, promptly responding to my questions and clearly explaining every step.Kami Fox, the Loan Coordinator, assisted me with all of the documentation. She was the go-between for my Loan Officer, Joe Koetting, and my Realtor, Kat McCroskey. Kami was incredibly supportive, knowledgeable, and made sure everything stayed on track. She kept the process moving forward, ensured no deadlines were missed, and consistently provided helpful reminders to keep us on schedule for closing.I truly feel blessed and believe that the entire team was God-sent to help make this dream possible for my family. We are so excited and deeply thankful for the journey and the wonderful experience that Veterans United made possible for us. I highly recommend that any veteran or family member not think twice about choosing Veterans United. I look forward to continuing to receive their services and remaining part of the Veterans United family.---Claudia FurgesI just want to thank God for the quick and easy process of purchasing another home. It’s been a rough two years for our family — I lost my dad on August 1, 2024, and we laid my father-in-law to rest on August 1, 2025. My family was ready for a change, and this new home truly marks a fresh beginning for us.This was by far the most streamlined and efficient process we’ve ever experienced when purchasing a property. I thank God first, because through Him, all of this was possible. Veterans United will always be our first choice when buying future properties. Their professionalism, care are second to none.
—Chauncey Furges

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

VU went above and beyond to make this process as painless as possible. The appraiser was the problem, NOT VU. My team was awesome!

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
Would Recommend

Billie Jones and his Team were very professional. He was available when we would call, even in the evenings and on the weekends. I would highly recommend Veterans United for all your VA loan needs.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

This was the fastest easiest way to get a home! I would not know what to have done without them! They got me in a home so fast! Best choice I have ever made!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

I had an amazing experience with Veterans United. From start to finish, they were there every step of the way, guiding me through the home-buying process and answering every question I had. As a veteran, it meant so much to work with a team that truly understands and supports military families.There were times I felt overwhelmed, but my loan team was always patient, reassuring, and ready to help. They made a complex process feel manageable and made sure I felt confident in every decision. Thanks to their dedication, I’m now a proud homeowner, and I couldn’t be more grateful.I highly recommend Veterans United to any veteran or service member looking to buy a home — their professionalism, compassion, and expertise are unmatched.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend
Photo submission from Joretta C.

Thank y'all for everything

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend

Everything was laid out so i could understand it no hassel. And the team was very curteous and knowledgeable. Thank you all for the help that was given.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Great communication, effort and very personable. It felt like Daniel was helping a member of his family. We greatly appreciate his help in our refinancing.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
Photo submission from Justin N.

Veterans United was extremely helpful throughout the whole process, helping from beginning to end they were right there! First home I bought and I absolutely love it! The process was seem less with veterans United assisting me in the process! Thank you Veterans United!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

4 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

More Reviews

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