The whole process was very smooth at underwriting it felt hectic but my team was always there to answer any questions I had no matter how mundane the question was.
From start to finish, our loan team made what could have been an incredibly stressful process feel manageable and supported every step of the way. Between the roof issues, closing changes, and all the last-minute moving pieces, they stayed responsive, patient, and professional throughout the entire process.Every question we had was answered quickly and thoroughly, and we always felt like they genuinely cared about getting us to the finish line. Buying a home can be overwhelming, but this team consistently went above and beyond to keep things moving and help us understand each step along the way.One of the sweetest touches was receiving a small care package that was personalized to our family and sent directly to our new home. It was such a thoughtful gesture during a hectic time and really showed how much they care about their clients beyond just the paperwork and numbers.We are so grateful for the hard work, communication, and dedication they showed during our home purchase. We truly could not have done it without them, and we would absolutely recommend them to anyone going through the home buying process.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Everything went fast and smooth.
Our team with Veterans was outstanding! Buying our first home was very stressful, but Lisa and everyone else made it all worthwhile. When our appraisal came in low, Lisa went to bat for us, advocating for an ROV that actually was approved. Our home was then appraised at what we bought it for. I don’t think it would have if Lisa didn’t do the hard work to prove the was worth more! Additionally, she was very flexible and helpful to answer questions and come up with numbers anytime we needed her.
Lastly, my husband and I are expecting our first baby. One day, we came home to a baby gift from Lisa, Melissa, and Bianca. That kind of kindness is above and beyond. We can’t thank everyone enough!
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
I want to give a special salute to Tyler Dunn, who helped me secure my refinance loan.
He kept me totally informed every step of the way, through the entire process.
He is definitely a great asset to Veterans United.
Jeff Gordon and his team were amazing and they made everything easy to understand. I will definitely recommend them to anyone I know looking to buy a home!
All we're outstanding
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I had a great experience working with Veterans United throughout the home buying process. Their team was very professional, responsive, and helpful every step of the way. They made the process smooth and easy to understand. I would definitely recommend Veterans United to my family, friends, and associates.
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
The entire team of Veterans United provided excellent service making the purchase of my new home seamless. I cannot thank them enough for their dedication shepherding me through the process.
Drew was awesome!
