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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,292

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Would Recommend

I mainly worked with Kristofer Doran during the loan process and he was great! This was my first home purchase and he took care of everything beginning to end. Whenever I had questions, I contacted Kris and he responded right away. He made the whole process extremely easy for me. Thanks Kris!!

headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars
Would Recommend

I dont belive I know thatveterans united helped me every inch of the way! Scott Woo and his staff are so professional and goal minded plus friendly and always there for me! Talk about a quick process jeeze I found the place on a saturday and less than 3 weeks later I signed for my new home! No hastles just nothing but help all along the way! They even adviced me how to raise my credit score so I would would qualify! What a great team them are! Cant say enough good about them making my dream come true! Thank you! Brw I was not paid to say this...just their results.

headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Would Recommend

Veterans United were great to work with and helped me understand the process.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

This process was smooth and the team made it very comfortable for me to make it to the finish line. I am very grateful for Veterans United!

headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Josh has been amazing all the time. He is the reason I keep coming back to VU.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Joe was an amazing professional to work with, very knowledgeable, and caring. Because of him and his team, they made our dream of owning our first home a reality. Joe has made this process very easy and stress free. We could have never imagined that this process could be so simple, but I truly believe that Joe is the reason that it was. My family and I will forever be thankful for what Joe has done in making our life long dream come true. Thanks Joe and God Bless.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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5 out of 5 Stars
Would Recommend

They made the entire process remarkably easy . They explained every step clearly and took care of everything. I definitely recommend them.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Alex and his team made buying my first home the easiest I could ever imagine. They truly made me feel like family and I honestly wish I could do it all over again just so I can go through it again.

headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend

Second time using this lender. Completely satisfied both times. The team helped me through the process from start to finish.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend

They keep me informed all the way through the appointment and the realtor Kathy Lane
work good with veterans they were a good team. Thank You, Eli Chiles

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Without our loan officer Landon and the liaison I fear things may not have turned out the way that we needed and wanted. Landon’s quick thinking in a last minute situation helped us achieve our dream. We ended up in a beautiful house, our dream home. That would not be possible with out Landon and we appreciate you!

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

More Reviews

See all 472,292 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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