Juliana Eckles and her team were exceptional throughout our home-buying journey. They ensured the funding of our loan went smoothly, maintaining timely communication and answering every question we had. From the very start, Juliana made sure all steps and requirements were crystal clear, which took the stress out of the entire process. I highly recommend her for anyone looking for a seamless lending experience
Veterans United made our home buying process smooth and stress free from beginning to end.Their team was responsive, knowledgeable and quick to answer our questions.
Every single member went above and beyond to ensure success. Danielle, Sheldon and Kyle made sure I knew exactly what I needed.
The whole team at Veterans United was amazing. Celena gave us all our options and so we could choose the best one for us. Communication was excellent and ensured a smooth and timely process with no delays. We would definitely use their services again recommend their services to other veterans
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
I had great support
Txt messaging was a great addition as I have a full stressful life. The personal and professional connection was there. The process had no pressure and was supportive of my situation. I would highly recommend Randee or anyone else on my team!
Difficult process
Response from Veterans United
Hi Julian,
I’m sorry to hear the process felt so difficult. That’s not the experience we want for anyone, and I understand how frustrating that can be.
If you’re open to it, I’d appreciate the chance to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
What an amazing team. So helpful, knowledgeable and supportive.
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They showcased a masterful display of endurance in helping us get to the finish line. With an extensive level of procedural information to collect, they calmly walked us through the hows and whys as to why it was all relevant to ensure we understood the process. Allison's level of care aided us in securing our dream house. I will be recommending Veterans United to any and all trying to purchase a home!
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
Maggie and her team were great. At first, I was skeptical about using Veterans United, but Maggie and team made the home buying process very simple. I will be recommending Vets Untied to others that I know looking to purchase a home.
Blake's team was extremely helpful and knowledgeable on how to obtain the documents I needed to make my purchase a successful one. His team and him where available even pass hours to answer any questions I had on my home purchase.
