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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

460,704

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 460,704 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Pain free, user friendly resources. Everyone on the VU team was responsive and supportive throughout our process. There’s a reason people go to them, and it’s because they’re efficient and effective at getting you into your home.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job helping, me to obtain financing. They paired me with an agent, who helped me to locate a home with the right price point and location.I will be moving into my new home in the next couple of days. I am so excited!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend

The veterans united team are the cream of the crop! I have purchased three homes using their services, agents and resources. Honestly if you are not using veterans united, you are not getting the best rate, the best customer service and the best out come in buying your home. Fast, efficient, kind and friendly. My wife and I consider them part of our family.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I lived in a different state than I was would be purchasing. With all the things that had to be done, this team enabled me to accomplish it with ease. I would definitely recommend to anyone interested to have this at their disposal.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Awesome … Very thorough and helpful.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Haley was the best ever! I could not have done it without her and Julie I highly recommend them to anyone thank you

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Rich Pauls is a real gentleman and a pleasure to work with. He is very knowledgeable and help clarify any questions you may have.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

John and his team need to be commended for the great work they do. I cannot believe how smooth the process was. We closed in 30 days without a hiccup. The Veterans United portal is super user friendly. Everyone on the team was very helpful and knowledgeable. I would highly recommend this team to anyone going through the loan process!! Great service!!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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3 out of 5 Stars
Would Recommend

The loan funding team extremely delayed the time we received the keys. My loan team was great and extremely helpful but your loan funding team is sub par at best.

Response from Veterans United

Hi Shane,
I’m really sorry for the delay in funding and how that affected when you were able to receive your keys. I know how stressful and disappointing that can be, especially after getting so close to the finish line.

I do appreciate you sharing kind words about your loan team, and I’m glad they were helpful throughout the process. I’d like to learn more about what happened on the funding side so we can better understand where things fell short. If you’re open to connecting, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas L.

My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend

Professionals

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

More Reviews

See all 460,704 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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