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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

460,424

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 460,424 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Randall is the greatest loan officer in the world, he has made my life so easy with this

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

They made every step of buying a home easy and convenient for us. Everyone was very pleasant to speak to.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

So glad I used veterans United they made the process very smooth.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
Would Recommend

Surprised at the experience this time with VU. They were able to get a loan started and closed in almost 30 days. Nearly seamless experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
Photo submission from Alec B.

Wonderful to work with. Went above and beyond. Responded to questions in a timely matter and very professional to work with. Highly recommend.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend

I highly recommend Mariano Dowgaluk. He helped me purchase my first home and then our second home, and his professionalism, dedication, and patience were outstanding. As a veteran 🇺🇸, I truly appreciated how knowledgeable, responsive, and committed he was throughout the entire process. Mariano worked tirelessly to make everything smooth and stress-free. We will confidently recommend him as a loan officer to our friends and relatives—especially fellow veterans—who are looking to achieve the American dream of homeownership.

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

My experience with veterans united was great and easy. My only problem with this process was the real estate agent veterans united provided. I would definitely NOT recommend using Kia from 1st class real estate RVA. Me and my wife felt the communication was extremely slow and there were points in the closing process when we had to reach out to the seller/listing agent to ensure we had documents needed to close. It seemed like doing her job was bothersome. But other than that, the loan team, the concierge, and every other member in the process was very professional and helpful.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
Photo submission from Ronald L.

The people at Veterans United are not only professional, they are also down to earth and work diligently to help you through the process of purchasing the home you want. I would highly recommend them to any veteran or service member looking to buy a home.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Remortgaging our home to secure a lower rate was one of the easiest and most stress-free financial decisions we’ve ever made, and that’s entirely because of the team at Veterans United. From day one, everything was clear, efficient, and handled with genuine care for our time and situation.What truly set this experience apart was the communication. Our loan officer immediately recognized that texting was the best way to reach us and leaned into that, which made the entire process feel seamless and personal instead of overwhelming. We always knew exactly what was happening and what the next step would be.Even when a last-minute hiccup came up, it was handled professionally and calmly, resulting in only a one-day delay. There was no panic, no confusion — just solutions and clear communication. That level of follow-through and respect for our time meant everything.Veterans United made refinancing feel simple, transparent, and empowering. We felt supported every step of the way, and we would recommend them without hesitation to any veteran or family looking for a smooth, trustworthy mortgage experience.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

From start to finish, I had an outstanding experience with Veterans United. Their team was professional, responsive, and truly on point every step of the way. They exceeded my expectations by guiding me through the entire process in a timely and seamless manner—from selecting the right realtor to a smooth closing. I couldn’t have asked for a better team and highly recommend Veterans United to any veteran or service member looking to buy a home.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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5 out of 5 Stars
Would Recommend

From the very first conversation to close - absolutely phenomenal. Incredibly smooth process - and guidance the entire way.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Donnie and Lynn went above and beyond anything we could’ve expected out of the loan process. They were incredibly patient helping explain things that my elderly parents needed deeper explanation in time to understand. They went out of their way to accommodate, helping us due to technological constraints, and they were kind, professional and extremely punctual throughout the entire process. I personally have closed on six different homes in my lifetime and was involved helping my parents close onto two of their home loans so they could understand some of the process and technology and my interactions with Donnie and LYNN we’re far and above anything I have ever experienced from a customer service perspective and acknowledge perspective from any other lender that we have ever used in the last 18 years. We were all truly grateful, and it helped the process be so much more seamless and less stressful than anything. We have experienced before by far! Thank you very much to Donnie and LYNN:)!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
Would Recommend
Photo submission from Edward H.

My home buying experience was not as stressful as many warned me about. I worked with Leah Maloney and she along with her team were awesome! I really love the portal app which made sending and receiving information and documents very smooth. Being a first time buyer, Leah answered my questions and helped me to breathe easy during the process. The portal works, so when asked to fill out, sign or review any documents, the faster you comply the sooner you will be at signing. I put in an offer for the home I wanted the first part of December 2018 and by February 2019, I was closing on my first brand new home! Thank you Veterans United!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

The best team I've ever worked with. Like met above my expectations and got me my new home super fast to get ready for my baby girl on the way.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Very legit process with Veterans United....

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

More Reviews

See all 460,424 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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