I was so nervous going into this process. Veterans United as a whole worked diligently to make it it a smoothed as possible. They assigned me a realtor and I had my own in mind but Mrs Sterling was all that I could as for and more. She paid attention and studied me and caught on very quickly to the things I liked and dislike. Your realtor is a major major factor in this process. I would highly recommend this entire team. Bobby I thank you again and again for your patience and open availability. Veterans United 10000/10 definitely the way to go. I love my new home.
This was a very pleasant and easy experience through Veterans United, even with a global pandemic going on.
Absolutely amazing lender. Professional, fast and genuinely committed to making the process stress-free. Communication, care and attention to detail made this the best lending experience I ever had.
My experience with veterans united was a great one Seth has been working with me for a few years and I appreciate his professionalism and patience because I was a picky buyer but we crossed the finish line . He kept the lines of communication open, if I texted or called he responded quickly.
The ENTIRE team was amazing from start to finish!
Zach and his team were extremely helpful and answered all my questions.
Using Veterans United was a pleasant experience. The loan officer, Jennifer H., was always assessable to us. This loan officer is professional and personable. The loan officer and agent, Osneyda, worked for us as the team they are. Our problems and concerns became theirs. The agent and loan officer really showed how much my family meant to them by resolving all concerns as if it were their own. Thanks again for all you have done.
I had the best experience with the purchase of our new home. Everyone involved did an awesome job!! It was such a great experience, the team at Veterans United were very helpful with great customer service.
As a first time home buyer John made the process smooth and very easy. He made sure I was well aware of every step in the process.
Everyone is so friendly and helpful! I am old and not always update on how things work today. They are very knowledgeable and were patient with me.
They return call and reply to email.
Thank You
Initially my assigned representative from the corporate office kept changing / swapped out. However, after I was assigned to Jennifer from the local office, everything went a lot more smoothly and speedy. I really appreciate the efforts of Jennifer and her team,especially how accesible she was.
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I worked with Jon, Paige, and Max. They were amazing! They made sure I understood everything that was happening and walked me through the entire process. It was so helpful to have the MyVU app and the videos that explained each step. I’m so happy with Veterans United.
The entire team was great, responded quickly. I never felt overwhelmed
Great experience with exceptional people. My loan team was with me every step of the way.
Nate and Brian were like a dynamic duo throughout my experience. As a first-time homeowner, I truly appreciated how they took the time to clearly explain the terms of my loan and walk me through every step of the process. They were incredibly responsive—whether by email, text, or phone call—and always available whenever I had questions or needed support.
We couldn’t be more grateful for our amazing team! Scott and Ashley made everything so easy for us first time home buyers to include the challenge of coordinating everything with us being all the way in Germany. We couldn’t thank you these guys enough! 10/10 !!!!
