The team was excellent; no complaints. Everyone responded quickly and was very clear about what to expect and the timelines.
Probably had the easiest house-buying process of 2026, even with the craziness of the market. The whole team was calling me with updates, and advice practically every other day. Any question I had was responded too within 24 hours.
Josie was very helpful at explaining everything throughout the process all the way until closing. She was always responsive and worked fast through really difficult and tight deadlines to make closing as fast as possible.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
The entire team was absolutely top tier.
My wife and I felt as if we were the only people getting into a house. Anything I asked for that I was concerned about had a professional response quickly. Everyone was very nice and thorough thoughtful explanations were great so this Infantryman had a clear understanding of everything.Absolutely top tier all around Clint and Shannon ... Thank you very much for everything.. top tier.
I had the wonderful opportunity to work with Stephen for about eight months, and I couldn't be more thrilled with the experience! Although I've purchased homes and used VA loans before, having Stephen as my loan officer truly set this experience apart. His blend of genuine care and professional expertise made all the difference during what was sometimes a challenging and emotional journey for us.Stephen's thoughtful check-ins and clear explanations were incredibly reassuring. His authentic empathy shone through at every step, making us feel supported and understood. Because of him, we are excited to recommend Veteran's United to family and friends—we are truly thankful for Stephen!A heartfelt shout-out to the entire team, especially Aldin S and Max, whose kindness and assistance were a joy. I will genuinely miss our interactions with the VU team. Wishing everyone all the best, with a special cherry on top for Stephen! He absolutely deserves a promotion for the outstanding work he does!
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Chris Hodge, and Paige Thompson were great to walk me through this process! They were extremely professional and supportive, and I will recommend them to my family and friends!
Very good customer service and very patient
Amanda and her team made our home buying journey a wonderful experience. They helped us every step of the way and made themselves available to us anytime we needed assistance, reassurance, or guidance. Can’t recommend them enough!
I love my entire team. They are the finest group of people to work. I love you guys. We love you guys. Thank you from the bottom of our hearts.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
My loan officer Laura Wilson was amazing. She responded to emails quickly and was very helpful
Collin got us pre-approved quickly and made himself available to answer any questions we had. He made the final loan process stress free and kept us updated throughout.
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The day of closing it seemed like no one knew what had to be done still or needed. Was asked to send invoices of things I personally did a couple of times. The issue was wood for drainage that needed to be cut. No one said anything I would of cut that wood if told. But it was part of the repairs outlined that was sent for the fix. Other than that it was a pleasant experience. Eric and Courtney did a great job.
Tim, donna, zachary- everyone was phenomenal in making this an easy, streamlined process.
Wasn't too thrilled I was offered a 7.5% and had that written up but a 6.99% was just an ask away after I mentioned shopping around. Thought that was a little underhanded. But great experience afterwards.
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
I cannot say enough good things about my experience with Veterans United! My homebuying journey was definitely not the easiest, and there were moments when I felt discouraged, but the team made sure I stayed informed and supported throughout the entire process. What I appreciated most was their communication, patience, and willingness to find solutions instead of just telling me no. They truly went above and beyond to make sure I made it to the closing table.
The absolute best people to work with in buying a new home! They answer every call, explain everything, and give you the best options to fit your needs!
Had my back since first day. Answered all my questions I had from day 1 with jordyns team.
